IFS Solutions

New to IFS and trying to use IFS Connect in IFSCloud.I am trying to bring in an XML file for Incoming Customer Orders (OrdersStruct) but it fails with the message "Error while de-serializing contents". I am using the transformer IFS_XML_TO_JSON_GENERIC. Is it possible to bring in XML files or does IFS Connect only support inbound JSON files?

We are using the job cost management setup for employees and need to manually run the Calculate job cost per company daily , unlike other calcuations in IFS this one does not have the option to create a schedule from the user interface. I was trying to create a new database task schedule however I dont see any name to call using Calculate, job or cost .  Does anybody has created something like this?  

Hi, we are working on upgrading from Apps10 update 20 to 25R2.  We have been building some basic data in Apps10 aurena to import into Cloud but we use IEE in production.  While in Aurena, I can successfully create a call center case but after selecting the dummy customer we use for call center, the callers didn’t come up in the LOV, it only showed my name.   The list used to be retrieved from the  support agreement, customer contacts table and I maintain that as people come and go.   In Aurena, it looks like you have to add the CC contacts on the customer itself, is that right?  As soon as I added a user directly on the customer, then her name appeared as selectable in the new case assistant.  Thanks,Mary

Hi everyone,In IFS Cloud, our customer exports BOC (Bank of China) payment files as UTF-8 by default. But the bank requires ANSI (likely GBK or similar) for direct upload — otherwise, they must manually convert in Notepad each time.Is there a simple way to:Set the default encoding to ANSI/GBK in External File Template or Payment setup? Or make it configurable without heavy customization?Changing the template encoding setting doesn't seem to affect client export. Any quick config, parameter, or best practice for this (especially for Chinese banks)?Thanks for any tips!

If a 3rd party system send a request message(POST) to IFS with following Json format: {    "origin": {        "postal_code": "75001",        "country_code": "US"    },    "destination": {        "postal_code": "60007",        "country_code": "US"    }}IFS Restful API supports Json format based on OData protocol. JSON property names need to have underscores removed and use PascalCase (uppercase first letter), is my understanding correct? If yes, it means the request message should be like below format.{    "Origin": {        "PostalCode": "75001",        "CountryCode": "US"    },    "Destination": {        "PostalCode": "60007",        "CountryCode": "US"    }}My question is how can we support such format which posted by 3rd party sevice? Is there any settings can achieve this in IFS Connect? Thank you! 

Community, I build a quick report under my user id and have it scheduled to send to my emial daily.  System does work as expected, but the excel file sent does not have contents. There is no problem running the quick report interactively. 

Hi Together,In Case we have tardy shop orders (need date in the past).Is there a way for those shop orders to be automatically scheduled forward from the earliest possible start date?What is the standard behavior here?Kind regards 

Hi,Electronic invoicing and electronic reporting will gradually become mandatory in France from September 2026.How does IFS plan to address these new legal requirements?In particular for electronic reporting which will require providing different invoice statuses during its lifecycle.What is the strategy? IFS 10 update, French localization package update, other solution?Thank you

Hello Everyone,We’re currently in the process of upgrading from IFS Cloud 24R2 to 25R1, and we’ve encountered an issue related to our custom credit card interface.In version 24R2, we relied on the following procedures from DeliverCustomerOrder.plsql:Batch_Deliv_Pre_Ship_Del_Note Deliver_List_Inv_Lines___ Deliver_List_Non_Inv_Lines___However, we’ve noticed that these procedures have been removed in 25R1.We’re reaching out to ask:Were these procedures replaced with new ones or moved to a different location in the codebase? Has anyone else run into this issue during their upgrade? If so, did you find a workaround or alternative approach? What are your thoughts on us simply copying the previous versions of these procedures into our custom code to maintain functionality and avoid future impact, assuming no official replacements exist?We’d really appreciate any insights, experiences, or suggestions you can share.Thanking you in advance!

We are migrating one of our sites from Bravad to IFS and the following query has come up from the team working in Sales. We are migrating to IFS10 UPD26.  When a customer asks us to come back to them with a price of a new product structure, we can in our current system easily copy a similar structure, do any necessary changes to it and get a quick overview of below details. We can copy an equivalent hose (i.e., we find a component or hose type that is part of a structure we can quickly copy).In the structure registration, we get a quick overview of:• TG1• TG2• Setup cost• Physical balance (no consideration of reserved balance)• Latest date for cost priceWe are now moving to IFS and need a way to get all this information out quickly. This is something that we are doing up to 10 times a day and would prefer not to create new parts and build new structures everytime we need to do this. Is this something that anyone else has come up with a good solution for? Preferably without doing any mo

Hi, We’re trying to set up a material overhead with a fixed cost per part in the structure - the idea is that each issue shall generate a posting with that cost, and that there should be a fixed cost per part rolled up to the next level. E g if the overhead is 100, and there are two parts in the structure of the manufactured part, the cost would be 200. Our overhead generates correctly when the material is issued on the shop order. But we cannot get it to show in the Part Cost. The documentation seems to indicate that it should be possible, but we have tried several combinations with no success so far. Is this possible, and how should the overhead be set up in such a case? Tested in 25.2.3/ Kenneth

Hi,I have two questions regarding Transmittals in Document Management in IFS Cloud:1. Email recipients not added automaticallyWhen sending transmittals by email, the generated Outlook email does not automatically include the customer/supplier as recipients.I believe that email addresses have been entered in all relevant places (customer and contact person).If there is a specific location or setup where the email address must be defined for it to be picked up in the transmittal, please let me know so I can correct it if needed. 😊2. Handling larger transmittalsI am currently evaluating solutions for larger transmittals.The customer can send/receive up to 150 MB, but typical email setups are limited to around 35 MB.Therefore, we need another solution than email for sending larger document packages.What are the recommended approaches in IFS Cloud for handling large transmittals? Are document links or external sharing supported/recommended?Any guidance or best practices would be appreciate

Hi,I have an IFS APP10 UPD14 clustered middle-tier environment with one master node and two secondary nodes. The MainServers on the secondary nodes are restarting approximately twice per day.In the Event Viewer, the following error is observed:Application Error – Event ID 1000Faulting application path: C:\IFS\Appsrv01\mw_home\java\bin\java.exeFaulting modules: C:\Windows\system32\mswsock.dll or C:\Windows\system32\WS2_32.dll(Screenshot attached to the ticket.)It appears that the mswsock.dll module is crashing on each secondary node, causing MainServer2 and MainServer3 to restart automatically. This issue seems to be related to the network layer.Errors observed:MainServer2.log:OS 10054 – An existing connection was forcibly closed by the remote host.MainServer3.log:java.rmi.ConnectionException – No available router to the destination. Destination <MainServer2 IP>:48102 unreachable.apr_socket_connect call failed with error = 730061.I have checked with the infrastructure team, and no

Customer (25.1.4) gets following error when user tries to use material quick issue. It comes with all parts in customer. In our own demo environment (25.2.3) the same error does not come with all parts and it seems that the same part gives error and other times does not. Sites in work task and part are the same and user is connected to warehouse.Any idea what could case error? 

Hi community,I have a question around scrapping causes. I only just noticed in 25R2 (it is possible in earlier versions as well though so not sure when the change happened) that it is possible to delete scrapping causes despite them having been used in previous transactions. I am really confused by this because I am used to the fact that you cannot delete basic data if it has been previously used. Hence the reason, you have an option there to block the item.However, it is possible to delete the scrapping causes regardless of whether they have been used in an inventory scrap or not. The only time I cannot delete it, is when the scrapping cause has been used to scrap parts during a receipt. Then, I do still get an error saying I cannot delete the scrapping cause. This doesn’t make sense to me but that is not to say that IFS haven’t done this intentional and there is good reason why there is a difference between an inventory and receipt scrap. Does anyone know and would like to share the

Hi! I wanted to know if there is a possibility to grant only certain command action from a configured existing projection.I want to grant/revoke my custom action here. Should the custom actions show up her after the projection is published? Configuration of the projection: Best regardsChristian

Hello,Is it possible to add “today date” to Custom Attributes for mail configuration?If it is possible then my purpose is adding “Date” to “Object are Changed” section and it will schedule mail daily?Regards,

Hi,The customer is using the Request management flow and they want to change how Customer field and Service fields show their values.In MWO, we can see the customer information and service information as follows. It doesn’t only show the name, but with the ID. Customer information is shown as : Customer ID - Customer NameService Information is shown as : Service ID - Service NameHowever, it is required to only visualize the Name of the customer and the name of the service. Is it possible to achieve that?In MWO DB, the Customer Name is saved as Customer ID- Name. Best Regards,Nethmi 

Hi everyone, Our IFS CLoud environment is getting worringly slow in some parts as we are working on Procurement (24R2). When we (the IT) try to spot it, we do see everything slowing down. Everything eventually works as it should, only slower than expected. We find no errors in our consoles. However our users (the people who use IFS daily) have alerted us that some processes end in failure because of the time out.We worry because the slowing down happens consistently on our test environment, but these are new processes that will be used in production from next week on. We cannot afford to have the new tools go into time out as soon as they go online.Sadly, we have no idea where to start with this issue. If anyone else has had issues of general slowing down, we would love to hear how you went about tackling the issue.

Getting below license violation after deploying UPD29 in Apps10License State: INVALID - IFS Applications has been inaccessible for [4] hoursExpiration Date: 2030-03-26Full User Limit: 65Current usage: 62Limited Task User:   Permission Set: FND_WEBENDUSER_B2B   LTU User Limit: 15   Current Usage: 15Additional Task User:   Permission Set: FNDMIG_EXCEL_ADDIN   ATU User Limit: 1   Current Usage: 1 LICENCE VIOLATIONSThe content of licensed LTU role [FND_WEBENDUSER_B2B] has been modified  

Hi all,we plan to use FIFO valuation method for some companies/sites.While doing some testing on top of FIFO we see some challenges like:Intra-company transfers between sites when doing transfer from site using STD to site using FIFO with internal CO/PO, the FIFO bucket in receiving site is valuated by STD cost from the sending site to avoid any artificial profit/loss to be created during the transfer and ignoring any freight charges on the internal PO connected to the transfer      Not possible to cancel internal receipts system is not allowing to cancel internal receipt when FIFO is used Recalculation of FIFO bucket cost history in case of a mistake I’m actually note sure if this is a pain (but I can imagine under some circumstances it could be), ​​​but ​​​​it seems there is no system support to recalculate FIFO bucket cost history in case of a mistake (and I understand why since it might be quite complex exercise especially when having a lot of following receipts/issues after the

Hello Community.I have a question about 'Validity Period for Analysis' for Competency.When a period is set , what can be analyzed ?Please tell me which screen displays the analysis results.Thanks & Best Regards.

Hello,We are manufacturing continuously a mesh.To produce this I am using a wire (part set up with kg), from which I am cutting it into pieces and further welding those pieces together to obtain a final product.Current BOM:Wire [kg] → assigned to cutting operation   At this level we are providing at the custom field number of pieces that shall be cutted from the wire Current Routing:Cutting WeldingWe would like to display on the Shop Order Work Instruction Report an assignment of the materials to the operation so the operators know how many pieces of the wire go into the welding operation. So ideally:Cutting - display of wire  Welding - display of wire (but no consumption and no costs, as the same wire was already processed in the operation above).As currently wire is assigned to the cutting operation, I am not able to reassign the same wire at the operation of welding displaying the same information as at the cutting.I had tried to set up a separate material line using the same wire p

Hi, Im trying to setup a migration job to update our supplier statistic groups. I cannot figure out why I get the error - ORA-20114: SupplierInfo.FND_MODIFIED: The Supplier Info record has already been changed. Please refresh the record and reenter your changes.I received the error in both INSERT_OR_UPDATE and also EXCELThe view Im using is - SUPPLIER_PURCH_SRM_INFO_CFV  

Hello, We are currently on 22R2 for IFS Cloud and we have encountered an error. I created a quick report to pull some values via SQL and we want to schedule this report to attach an excel file of the output onto an email and send it to our users.We scheduled the report and have the emailing set up properly, but we never received any emails. The only thing we received was this error on the print manager logs. Thanks,Bryan “Exception while generating Plugin Output Caused by: Error while rendering the report. 11 retries were made. The last error message is Server returned a status other than OK: 500 Message: Internal Server Error”