IFS Solutions

Hello Community, For customers who are in APP10, We can not able to add/modify or even not seeing the Quick Time Reporter in their Aurena client. When first click, the page comes as below.After few seconds, it changes lke below.anyone knows why this happen and why the New button is not enabled? I checked all the possibilities of Permission sets and could not find any solution. Best Regards, Kapilan

Hello,Once a task is assigned and accepted by the engineer in the MWO, if the engineer can’t complete the job and select “incomplete”, the incomplete assignment is not possible to reassign to another engineer in Dispatch Console:  When I reassign manually directly in the Request Task, the assignment is still incomplete in DC:Also, when the second engineer complete the job:The assignment is still Incomplete in DC:  Can you please advise if this is the intended functionality? I am using 24R2.Thanks in advance. Irene

ExampleI’m in our Italian entity.We place a customer order to a customer in France with Direct delivery from our supplier in Poland. A classic Triangulation with Italy as a middleman. The goods are sent from the Polish supplier to directly to our French customer without passing the Italian border.In a standard Intrastat solution this should not be reported in the Intrastat report neither acquisitions or deliveries. According to Italy they are referring to the following rule:UE1 vende al promotore ITA che vende a UE2 - Merce va da UE1 a UE2 - Trasporto a cura di UE1ITA riceve Ft da UE1 N.I. e la integraITA fa Ft N.I. art. 41 designando debitore di Iva UE2ITA Si Intrastat Acquisti e Cessioniand say that the transactions after receiving/sendning the invoice should be in the Intrastat reports.

Hello,On the Shop Order Costs module, our Production shop order (3845) has a finished Accumulated Cost/Unit of £1.57 for 200 - Labor Runtime and £5.17 for 221 - Labor Overhead cost, see screenshot attached. This is for 1000 units. When we have come to run the Packing shop orders (10x orders at 100 qty each), the final Packing order (4088) has a final Accumulated Cost/Unit of £3.14 for 200 - Labor Runtime and £9.13 for 221 - Labor Overhead cost, again see screenshot attached. Our Packing orders use a different cost bucket which has no overheads applied, hence the Level Cost/Unit being £0, so how has the Accumulated Cost/Unit increased over the 10 Packing shop orders? We are struggling to work this out so any help given is greatly appreciated.Thank you

Hello, I have a question about: All customer orders go into MAG1, we treat it as the central office. However, sometimes a decision is made to send something from MAG2, because it is closer to the customer. Then we change the supply code to direct delivery and the system creates an internal purchase order and an internal customer order between MAG1 and MAG2 to technically transfer this original order from the external customer to another location.Therefore, the shipment in MAG2 is to the target customer and not to MAG1, despite the fact that the order technically shows the customer MAG1.However, on this internal order in MAG2 with the customer MAG1, the system has transferred information about the target customer and their address, therefore the shipment in MAG2 is created correctly to this target customer and their address.All the necessary data from the source order is transferred to this technical internal order. So why doesn't cross-referencing information transfer?Regards 

A customer will work with Supplier Agreements. With one of their suppliers, the price depends on the total order quantity per purchase order and the number of different item numbers in the purchase order.For example: MOQ = 5 pcs. The combination can be 2 x Item A, 2 x Item B, and 1 x Item C. Since there are three different items, the price for each item will be €500.This means a many-to-many relationship. Multiple combinations of items can determine the MOQ (minimum order quantity), and the associated price depends on the number of different items in the purchase order.Can we configure this scenario in the IFS standard? If yes, how? :) 

If there are more than 3-digit numbers in the supplier invoice, the 'Invoices To Authorize' window shows all the digits together and it does not give a user-friendly view. It is hard to read the number by looking at the number. Steps:1. Go to the 'Invoices To Authorize' window.2. Search for invoices with more than a 3-digit value. 3. You will notice the formatting error of the amount. The amount is more likely in the text format, not the number format.           e.g. Current view: 28156711.25                   Correct view: 28,156,711.25  

The attached presentation covers the overview of Compatible Unit, explaining  the basic functionality with respect to what it is used for and how it is used  in Enterprise Asset Management (EAM) solution. NOTE: Please run the presentation in slide show mode in order get a good effect in animations.  

Hi All, I am trying to add a lov field and enabling the multiselect in projection but the values doesnt get saved to databaseDo you have any reference/suggestions/documentation on how to achieve the above requirement? FYI - projection code is : attribute CDays Enumeration(FndWeekDay) {      multiselect = [true]; This displays the list with the checkbox prefixed but unable to save values in the database 

Does any one know where the voucher type for the Lease liability is defined ?  The list of values does not show any voucher types as well.I am trying to create recognition posting for a new lease contract ( New in this specific company, we are using Lease contract in other companies with no problem), and it doesn't pick up a voucher type.   

Good morning.  We would like to use Detail Approval on the TR Configuration, specifically the Project Approval option.  However, I see that you can only do Detail Approval on Project Activity level and not Project level.  Anyone who knows how we can set up Approval per Project?Thank you.Anya

I there a way Not have to save after every time something it done to an Customer order, something as simple as a date change or entering a part#.... Auto save?

On Inventory Part I have this recurring issue where I add “Inventory Part” to the search options, and it persists while by browser window is open, but whenever do a full reset / refresh it goes away Is there an additional step that I need to take to persist this or is this a bug?  I tried resetting the fields, and then it was site, inventory part, Accounting Group.   I added inventory part description and then on reload inventory part was missing again  

Hi,Currently I’m facing an issue with the below notification message, it should get the details from DB and print that in email as mentioned belowRecipient's Name - person.first_nameRole_Name - person_role.user_roleHow can we set the placeholder for Recipient's Name, Role_Name in html editor to fetch the data and print it in email.<!DOCTYPE html><html lang="en"><head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Email Template</title></head><body> <div class="container" style="width: 100%; max-width: 600px; margin: 0 auto; background-color: #000000; padding: 20px; border: 1px solid #dddddd;"> <div class="header" style="background-color: #1A2E61; color: #ffffff; padding: 10px 20px; display: flex; align-items: center;"> <h1>Welcome to IFS</h1> </div> <div class="content" style="padding: 20px; color: #333

Dear all,we are setting up our new PSO environment on ifs-cloud 24.2.2 and want to insert several thousands of customers with their names, adresses and contact information via REST-API calls.Currently we can successfully create the customer via REST-API “…/CustomerHandling.svc/CustomerInfoSet”.How can we add the communication-information via REST (the endpoint …/CustomerInfoContactEntity.svc/CustomerInfoContactSet seems not to be active)?How can we add the Address-information via REST (the endpoint …/CustomerInfoAddressEntity.svc/CustomerInfoAddressSet seems not to be active)?The json structure to POST this data seems to be correct.Best regardsMichael

Hi experts, Is there a way to get the current logged in user’s person_id (the person ID of the user who is trying to print a report via Report screen) in a rdlc file in FSM?Thanks :)

Hello Everyone,We are developing a report and In that we would like to show the current FSM logged user name in the report footer. Please assist or give your inputs to proceed further.Thanks.Mukil K.

Greetings,I have some hard time implemention projection action. Originally appeared when customizing a projection, but I’ve succesfully reproduced with a new projection from scratch as well: Successfully created a method from a generated skeleton to a new PLSVC file. However, when trying to generate the code, I get ImplementationMissing error: It reproduces with the documentation examples as well.It seems that no matter what I do, projection files do not search the implementation in .plsvc when generating.What is funny that IDE itself detects the methods properly.Please help me to resolve the generation issues. Thank you!

Is there a better way for Customer Order Line splitting and discount entering to be more user friendly

Hello, Community,I'm trying to map a Quick Report of type Crystal Report in IFS Page Designer. However, according to the IFS documentation, this is not supported. I was wondering if there is any workaround for this. Thank you 

I need to write an event to print Inventory Part Barcode Label report (no of copies = no of parts received) when parts are received on a Shop Order. I have below code that is working fine for reports without barcodes like Order Confirmation.I am getting Barcode not created error. Can someone help what other parameters are required to get the barcodeERROR at line 1:ORA-20110: InventoryPartBarcode.BARCODEREPEMPT: No data found.ORA-06512: at "IFSAPP.ERROR_SYS", line 140ORA-06512: at "IFSAPP.ERROR_SYS", line 354ORA-06512: at "IFSAPP.INVENTORY_PART_BARCODE_RPI", line 70ORA-06512: at line 1 Declare    layout_name_       VARCHAR2(300) := 'InventoryPartBarcodeStandard.rpl';    report_id_         VARCHAR2(30) := 'INVENTORY_PART_BARCODE_REP';    report_attr_       VARCHAR2(2000) := '';    parameter_attr_    VARCHAR2(2000) := '';    instance_attr_     VARCHAR2(2000) := '';    print_attr_        VARCHAR2(2000) := '';    attr_              VARCHAR2(2000) := '';    distribution_list_ VARCHAR2(2000)

When using the command ‘Copy Customer’ on page/Customer/Form we get error message ‘ORA-20121: CustOrdCustomer.INSERT: Field [CONSOL_RENTAL_IVC_SERIAL] in Customer may not be specified for new objects.’Any idea how to prevent having this error?We are running on 23R2.

Hello Community;Is there a list or chart which provides the field names fetched by PDF_PARAMETERS for a emailing a Customer Statement?  Customer Statements are not included in the chart on the E-Mail Reports help page.  For example, when we try to add &PDF_PARAMETER_2 to the subject line of the email, it does not fetch the Customer ID as I would expect.  Are the defaults for Customer Statements different?  We are not having issues getting the emails to generate and send, that is functioning correctly.  We are unable to update the email itself.Any help would be appreciated.  Thanks! 

Hi everyone,Need help in finding technical documentation related to loaded files on end user machine when they work with App10, especially in EE.We need to provide them for security and It team.Much appreciate any guidance.ThanksNadine

Hello,  I have created an additional attribute based on a custom field. In this case, the number shown in PSO can change pretty often. Available capacity can be 10, than change to 9 and so on.Shouldn’t this change go directly to PSO? This is my understanding from the mapping file. However, in our test environment, the data gets updated only with LOAD.IFS Cloud: 24R2 Does anyone have any idea here?Thank you,Iulia