IFS Solutions

We’re having an issue where the Shop Order and DOP-order time schedule won't align and I’m suspecting that the DOP-order is connect to the calendar defined in the project, rather than the Work Centers defined on each operation in the DOP-order. Could someone please confirm this and if it’s possible to manually connect a DOP-order to a different calendar than the one chosen in the project?

Recently, a customer asked how required quantity is calculated when using a scrap factor (%). Here's the scenario:You have two components in the shop order (lot size = 1), but UOM in YK-S-P1 is PCS and in YK-S-P2 it is pcs (decimal allowed, qty calc = 2). The problem customer had, why the required qty is not calculated as: (qty per assembly * scrap factor + qty per assembly)According to that, for the second part required qty = 1 × 0.1 + 1 = 1.1. He asked why it was 1.1112?The calculation here is done according to the equation: lot size/ (1-scrap factor)So, for the first part: 1/ (1-0.1) = 1.1112 but the qty UOM here is PCS(decimals not allowed). Therefore, required qty = 2.For the second part, the same calculation, since the decimals are allowed, qty required = 1.1112.Wha

Hello,We are currently migrating from IFS Apps 10 to IFS Cloud and have encountered an issue with the CIS data migration. Since CIS was previously an extension and is now part of the core IFS Cloud product, we expected its data migration to be included in the standard scope. However, we have been informed that this may be a billable activity.Has anyone else in the UK gone through this process? If so, was the CIS data migration included in your standard migration, or were you charged separately for it?Would really appreciate any insights!

Dear all, We had the following warning event during our last upgrade environment : MountVolume.Setup failed for volume “secrets” : secret “busmod-aad-secret” not foundDoes somenone already have this issue? Regards

Hi All, I’m currently working on an investigation regarding a corrupted file. The customer in question is from the Oil and Gas sector, and the Replication module is enabled in their system. This particular document has been uploaded across several off-shore environments as well.In those off-shore environments, the document can be downloaded and viewed without any issues. However, when the same document is downloaded from the PROD environment and opened using Microsoft Word, the following error is encountered:- I attempted to use Microsoft Word’s "Open and Repair" recovery option, but the document still throws an irrecoverable e

What is the idea behind the possibility to set up object type structures (object type In object type). How can I use this structure in equipment object structures? 

Hi There,Could someone please put me in a right direction on the below issue. No recourses ( work center & labor class employees) loaded to PSO workbench after executing finite scheduling due to which shop orders are not getting scheduled.  

Has anyone come across a way of using a wildcard (‘%’ OR ‘*’) in the report Parameters so the user can select all without having to type the individual values?  They may need to run the report with one value in the parameter or  with no filter so it gets everything pulling through. Any advice is appreciated. Cheers

Hi, We have a business requirement to import attachments (all doc formats and JPEG, PNG, JPG, etc) into IFS Cloud work task template, functional object from an external non IFS system application. We came across FsMig Tool (File Sharing Migration Tool) which is used only to import attachments from IFS Applications to IFS Cloud. is there some tool or any better way to import attachments from other systems to IFS cloud, open to suggestions.

Hi All,For IFS Cloud Remote installations (specially air gapped) from which version onwards does IFS Installer support OCI repositories for Helm Charts?

Hello everyone,We have had a problem with the outbound messages since the update to FSM 6 Update 31. When we reprocess the error messages, after clicking on the ‘Reprocess’ button and after a short wait, a popup appears that covers the entire right-hand side of the screen and cannot be removed. Only after the page is reloaded is this popup gone.It was noticed in our TST system, all areas of the outbound messages are affected. We have tested with various error messages, which all lead to the same result.The problem can also be seen in the screenshots I have attached.Product Version: FSM 6 Update 31 See the screenshots attached with a step-by-step guide on where to click:1. Click on Outbound Messages - Billing2. Click on Filters3. Click on Errors in outbound messages billing4. Click on any Message ID you want to reprocess5. Click on Reprocess6. Wait7. See the Popup on the right side coveri

Hi,We need to give a solution to one of our clients (Using IFS Cloud), who want to account for the lease modification under below changes to the lease contractLease Contract SampleVersion 1 –Lease Period: 11/1/2021 to 5/31/2027Incremental borrowing rate as at 01 April 2018: 16.44%Monthly Effective Interest Rate: 1.28%Lease Payments: Beginning of period              11/1/2021 to 11/1/2024        160,000              11/1/2024 to 5/1/2027            184,000            Version 2- ModificationLease Period: 5/1/2024 to 4/1/2034Incremental borrowing rate as of 01 April 2018: 10.15% (from 5/1/2024)Monthly Effective Interest Rate: 0.81%Lease Payments: Beginning of period              11/1/2021 to 4/1/2024        160,000              5/1/2024 to 4/1/2026           291,667              5/1/2026 to 4/1/2028           326,667              5/1/2028

Hi peoplesOur IT security team don’t want to set up a trusted location for Business Report Writer reports. Apart from using Business Report Execution Server is there another work around without having to create trusted locations? ThanksGT

Hi Is there a way to set the Qty to be inspected on the P.Req or PO lines instead of at receipt or on the part? We purchase quite a lot on the No Part Lines tab as a lot of the purchases are a once of unique purchase that is directly issued/consumed by our projects. Some of these parts would need to be inspected by the engineers who are doing the P.Req and POs. They want to set the line to be inspected when doing the P.Req or reviewing the PO before release. Is that possible?

I manufacture parts that re then stored on a pallet, or in IFS speak, a Handling Unit.  But when I go to ship the items on a shipment, it appears that I need a master or parent handling unit  before I can attach the handling unit line items to the shipment handling unit structure.  Why cannot I just reference the handling units of the parts to the shipment. For example, I may have part 22047 in 2 different handling units (603 and 604).  When I create a shipment, its forcing me to add a “parent” handling unit (“Truck”) so I can then attach handling units 603 and 604. It seems and unnecessary step that I have to add already created handling units to a master handling unit on a shipment.

The description of the relevant part from the Part screen is inherited as the description of the Serial Object when a Serial Object is created (Service > Equipment > Serial Object > Serial Object). Once the object is created, the description can be changed in the Part and Serial Object screens.If the description of the Part screen is changed for a Part then the Description(s) of the corresponding Serial Object(s) is/are changed accordingly. But not the other way round. The Description of the Serial Object can be changed. Lets say we amend a Serial Object with a different description and then for some reason we decided to change the description of the relevant part in the Part screen. Once the description is changed, the description of the Serial Objects (all connected to the specific part) will be overwritten.Therefore it feels like there is a gap in this function. 

If a catchall exception is generated, then below exception task is not visible in PSO?1. Invalid fixed resource2. Invalid activity location3. Invalid activity status Also let us know the meanining of above exceptions. 

Hi Experts,I have an issue when I run the capability check for project connected customer orders. I think this was supported until 21R1 but found below community post that indicate this is no longer available from 22R1 onwards.But not sure whether there were any other information on this but when I run to perform capability check on non project connected customer order it works fine and then when I connect that customer order line for a project activity, dates suggested by the capability check is getting moved back to the original date alone with below message. But I cannot run the capability check again as it shows as “No commands available”

New to PSO, I’d welcome some feedback on a burning question that I have. I apply my appointment template to a district, and it contains my slot usage rules. In this district, resources who work in the district have varying sizes of working area. Is the slot usage calculation, and capacity consumption derived from all the resources within the district, OR only from the resources who can attend the appointment request because their working area allows it. 

Hi IFS Community Team,I am looking to be able to GET a Resource’s status (i.e., whether they are considered logged on or off by the DSE) via the PSO RESTful gateway.I have looked at the Swagger docs, interface guide, scheduling schema, administration guide etc and it doesn’t appear that this is possible.Please can a member of the team advise whether this is possible? Or if I have missed something?Thanks in advanceBen

Hi everyone,When we assign unplanned activities to a person using the mass change function, the activities sometimes jump back to the unplanned area. In some cases, a portion of the activities remains assigned to the resource, while others do not.We also noticed that the resource preference is set to 1, and despite that, the change often takes a long time to process – only to result in no visible update.We checked the travel times but they are okay. Hope someone can help!

Hello Expert, I am new to IFS PSO, and I was going through the functional guide “Scheduling Concept - Introduction”.As per my understanding, that we can set Schedule quality in IFS PSO System. My question is, where can i maintain the value for the schedule quality? Is there is any specific parameters for schedule quality?   Regards,Bharathraj

We recently discovered that a user received a PO line and then changed the PO line amount afterward. I was surprised to see that IFS allowed this, as I expected the system to lock the line once a receipt was processed. As a result, we now have a mismatch: the vendor tab reflects the updated amount (6,980), but the GL still shows the original amount (9,040), which makes sense since the financial postings were created at the time of receipt. My questions are:  Is IFS supposed to allow changes to PO line amounts after a receipt has been made? If so, how can we prevent or restrict this in our system to avoid financial discrepancies?  We’re using IFS Apps 10. Thanks in advance for any guidance.

Can we recognize cost of good sold when the actual delivery has not done, but a stage billing invoice has created ?

Cloud 24R1 - The need is Supplier Request document attachments to be brought over to the Supplier record when created from the Supplier Request.I tried creating an OCT as per the screen shot. The Supplier_ID key does exist in the SupplierRequest, but I think it's not working as it's a populated field instead of a Key field. When I run the test, it states it has “passed” however the Source Key populates with REQUEST_ID, not SUPPLIER_ID.Any solution here? Or not a feasible solution?