Hi All,
I need a help, a technician is not receiving his ticket over his email but he is receiving all other emails(like notification of task assignment etc.). When I checked the logs I found this error :
User has no grants to GroupedPush entities [EquipmentObject,EquipmentObjectMeas,EquipmentObjectParam,EquipmentObjectParty,EquipmentObjectSpare,EquipmentObjectTestPnt,ObjectMapPosition,SalesPart,TechnicalObjectReference,TechnicalObjectTypeDesig,TechnicalSpecTypeDesig,TechnicalSpecification]

Unfortunately I am not able to replicate this error in uat instance as uat instance is working fine.
Can anyone guide me on this please as what is the error.
Thanks and regards,
Mani