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Question

Part Serial - Disconnect from Parent


Timmermans Roel
Hero (Partner)
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Hi All,

 

Current situation for a customer from us:

  • they’ve manufactured a Part Serial that is composed of other Part Serials in a structure
  • They do not create Serial Objects
  • At a certain point a subcomponent Part Serial is taken back into stock (through a Work Order) because it was broken and replaced by another
  • The broken part get’s repaired
  • Now they would like to use the part again in a different structure

 

Unfortunately they now get an error: 

 

So because the Part Serial is part of a structure (due to the initial manufacturing), we can’t issue the part. Unfortunately we also cannot disconnect is from it’s parent structure because this is no longer an option in the menu. 

What is the correct way to solve this issue?

 

Best Regards

Roel

 

2 replies

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  • Do Gooder (Customer)
  • 5 replies
  • June 23, 2023

We are experiencing the same issue. If you happened to figure it out let me know. I am trying to dig into it today and figure out how to get this resolved.


Timmermans Roel
Hero (Partner)
Forum|alt.badge.img+12

Hi ALl,

 

I am still looking to solve my issue above. Is there any option to work around this issue?

 

Thansk for your help!

 

best Regards

Roel


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