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available orders

  • December 27, 2024
  • 5 replies
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Sidekick (Customer)
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  • bldrayi
  • Sidekick (Customer)
  • 52 replies

Kindly what are the conditions for the customer orders to appear in the tab page ‘available orders’ to connect them. I have one internal customer order with reserved status same site and customer as shipment but it doesn't appear, the 2 sites are in 2 different companies. we are using IFS10. the addresses are identical and delivery information as well.

Thank you.

Best answer by Asela Munasinghe

Is it shown in the window Source Lines Available for Shipments? 


If not, see if these conditions are not fulfilled:

 

  • The shipment type, receiver, ship-via and delivery terms of the source line must be that same as the shipment.
  • The delivery address of the source line must be the same as the shipment. It is not enough to have the same delivery address ID; all address information must be the same.
  • The supply code for customer order lines must not be Purch Order Dir, Int Purch Dir, Not Decided or Service Order.
  • The order line must be in the Released, Reserved, Picked or Partially Delivered status. Picked Customer Order Lines must be in a shipment location.
  • There must be a remaining quantity that is still to be delivered for the customer order line i.e. what is already delivered and what is already connected for delivery on shipments must be less than the ordered quantity.
  • There must not be any quantity not connected to any shipment on a pick list not pick reported yet.
  • The order line must not be included on any customer load list.
  • The order must not be about to be delivered with a pre-ship delivery note.
  • There must not be any partially delivered order lines with a connected freight charge not invoiced.

: 

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5 replies

Asela Munasinghe
Superhero (Customer)
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  • Asela Munasinghe
  • Superhero (Customer)
  • 738 replies
  • Answer
  • December 27, 2024

Is it shown in the window Source Lines Available for Shipments? 


If not, see if these conditions are not fulfilled:

 

  • The shipment type, receiver, ship-via and delivery terms of the source line must be that same as the shipment.
  • The delivery address of the source line must be the same as the shipment. It is not enough to have the same delivery address ID; all address information must be the same.
  • The supply code for customer order lines must not be Purch Order Dir, Int Purch Dir, Not Decided or Service Order.
  • The order line must be in the Released, Reserved, Picked or Partially Delivered status. Picked Customer Order Lines must be in a shipment location.
  • There must be a remaining quantity that is still to be delivered for the customer order line i.e. what is already delivered and what is already connected for delivery on shipments must be less than the ordered quantity.
  • There must not be any quantity not connected to any shipment on a pick list not pick reported yet.
  • The order line must not be included on any customer load list.
  • The order must not be about to be delivered with a pre-ship delivery note.
  • There must not be any partially delivered order lines with a connected freight charge not invoiced.

: 

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Tharindu Illangasinghe
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Sidekick (Customer)
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  • bldrayi
  • Author
  • Sidekick (Customer)
  • 52 replies
  • December 28, 2024

Hi,

Thank you.

all the above conditions are applicabel. but kindly note that the 2 sites are in 2 different companies,

One question: if the receiver address id should be the same in customer, supplier and site addresses?

 

Asela Munasinghe
Superhero (Customer)
Forum|alt.badge.img+21

Hi ​@bldrayi 

I am sorry - which 2 sites? I am a bit confused here now. 

Thanks,
Asela

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Sidekick (Customer)
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  • bldrayi
  • Author
  • Sidekick (Customer)
  • 52 replies
  • December 31, 2024

Shipment from one site (in company1) and the receiver (customer ) in a different company.

Asela Munasinghe
Superhero (Customer)
Forum|alt.badge.img+21

ohh. That might not work, I am afraid ​@bldrayi 

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