Assets (Asset Management)

hi,In technician portal i use dirrect issu.costs do not go back into the activity of the work order connected to this activityIs it normal or its a bug (Ifs issued to be corrected) ?1/ Direct issue used in technican Portal 2/ Workorder connected tio the activity2/ cost are empty  in activity Regards 

Is there away to Reserve and Issue Inventory Parts in Stock directly to a Work Order \ Task rather than selecting Material on a Work Order (Without pegged Purchase Requisition)

Hello Community,Wanting to find out if you can add a ‘Sum Of’ line at the end of Work Task lists similar to other pages. Currently we have to output to a spreadsheet to get hour totals for planned work.ThanksCory

I need to delete a Work ORDER (in Work Done).For that I need to delete the Work TASK (in Reported, it is the only task on the order).For that I need to delete or at least update the status on the Work Assignment - the only assignment on the task.All the status options are grayed out for the status of the Work Assignment. Is there a way I can accomplish deleting this Work Assignment?OR what is the best way to delete the Work Order?thanks!

We have an issue in Applications 10, and apparently it exists also in Cloud with following settings:1. resource group A has cost 0.00, and resource group B has cost 1.002. project activity is created and released3. work order is created and connected to activity4. WO has task Duration 10, and Resource Group B has Qty 105. Activity Shows Planned Hours 100 as it should (duration x qty for B = 100)6. When WO is Released the committed hours on Activity are shown correctly as 1007. When we report 5 hours against the resource line, the 5 hours are reported back to Activity and Activity Gets Hours Progress8. But when hours are reported and resource group A is used (having cost 0.00), no hours are shown on Activity. The committed hours stay as 100, when the expectation was that group A (cost 0.00) should behave as group B (cost 1.00).Any idea, why?

hi It it possible to have attachement by default sorted by creation date in V9. the document were sorted by creation date? In ifs cloud the document are not sorted by default in document panel Regards

Hi All.is it possible to create the same site ID but in different company?E.g.:Site 02 Company 07Site 02 Company 01I’m getting a message that the site already exists for the company. Br.

I need to delete a Work Order that was done in error.First I need to delete the Work TASK. The Work Task has Work Assignment that needs to be deleted first.When I used the “Remove” button on the “Assign Work” pop-up window, I get the error message:“Unable to delete visit chain. It has visit(s) with status Completed/Incompleted or with transactions.”I only have one visit (Visit ID = 1 on this Work Assignment on this Work Task and the “Has Follow On Visits” box is UNchecked.How can I get rid of this Work Assignment, so I can delete the Work Task and then the Work Order? Thanks

Hello,I can see this topic has been discussed before, but I cannot see a definitive solution that I can follow to rectify the problem.Can anyone please assist? ThanksCory

I have defined a serial part with supplier warranty on that Supplier for purchase part which is also visible on the Part screen. when i create a new serial object and link my serial part to it, the warranty information is not copied to the Serial Object. I have to enter it manually.is this a standard behavior of the application?  i am using 23R1

We have vehicles we would like to track serial structures for. We created the vehicle serial structure and I am attempting to use the excel migration tool to update the Consist of tab with part numbers and serials. Some parts load find but I receive an error for some that state “The Customer Info does not exist.” We are not deliberately associating our vehicles or parts with any customers. Any ideas would be appreciated. Thanks.The view we are uploading to is VIM_SERIAL_STRUCTURE15

I am new to configuring Surveys so this may be a simple question.I want a have set of questions and same to be execute in Purchase requisition screen when the status is ‘Planned’.It will be helpful If anyone explain me the process. IFS Aurena

Hi,We are getting an error (in IFS Apps 10) while change the Acquisition value of a Fixed Asset as “Depreciation should be calculated on the said object before changing the Acquisition value”. But as per the requirement we should not calculate the Depreciation. Is there any way to calculate depreciation @ 0%. So that we can run the depreciation proposal and change the Acquisition value.We tried Exclude Depreciation, Hold depreciation functionalities but there was no luck.Could anyone please help us on this.Thanks in Advance.Regards,Mariappan C

When I am trying to Finish a work task in Work Done status, we are getting an error saying The Work Task does not exist.  Bug or user error?  Has not happened before.  Only this work order.Cloud 22R1 

Hello, I am curious if it is possible to modify the Incomplete wizard in Aurena (IFS Apps 10 UPD15)? Currently, when a tech selects incomplete, there is a Cause and Comment. Ideally, if the Performed Work field was visible, that would allow the tech to insert some tasks they have performed prior to finishing the wizard. I was looking at the workflow configuration, but do not see where this can be done. Any guidance would be appreciated! 

When saving in window Acquire lease asset, I get a message saying “Lease liability balance in contract currency cannot be a negative value”. All other values look correct. What do I have to change, for manage to save?The value is not editable in this window.  

Is it possible to add a Functional Object ID as a Superior SM Object , in Customer order line?My requirement is, I need to create a Serial object when delivering customer order and that serial object should be connected as a child object under a predefined Functional object.When Im trying the flow, I cannot see functional objects appeared in LOV of the Superior SM Object field.It shows only the already delivered serial objects for the same customer in LOV.Even when I create a new serial object by duplicating the previous serial object which was shown in the lov, still that doesn't appear in the LOV.Can anyone explain the behavior.Thanks in Advance! 

I have been asked by a potential customer if IFS can support RFID/Asset Tagging.  Does anyone have any documentation on this that can be sent to the customer around this functionality? 

Unable to select a Functional Object to a Service Request.We have created a functional object, however having trouble adding this to a Service Request/Work Task.Are there any documentation on explaining how this link happens? Please see the example and screen shots below.User = IFSAPPSites Per User is defined as shown below.Functional Object that was created as shown below.When creating a work order the Object is not selectable as demonstrated below.Can anyone shed some light to why this object is not visible/selectable? 

Hello,I’m trying to remove sites from Work Task Templates where the site has been decommissioned. There are no active work orders for the site(s) I’m trying to remove, only historic. I’m getting this error when trying to delete the site from the Valid for Sites list:  Does anyone know if this error is poorly written where it also applies to Historic work orders? In our DEV environment, I can delete sites that do not have active or historic work orders, but if they have either I get this message. I want to be able to ‘clean up’ work task templates when sites are no longer active so I’m wondering if I’m missing something? Thank you!

Hello - looking for anyone (consultant, presales, customers) who has experience/knowledge around the reality of GIS integration. Specifically, has anyone got experience/involvement in automatically creating and synchronising IFS Objects with GIS asset data, to minimise manual user input with large volumes of assets?It would be great to understand the method that was used to achieve this and the level of effort that was involved.

Hi,Is there a way to connect and display customer tax details on a service quotation?Thank you!Best regards,Indika

Hello, I am looking for help on the Report In wizard in the Aurena interface (Apps10 UPD 15). Essentially, I am looking for a configuration section to allow items to be removed. I have not found any and I am unsure if you can or cannot modify this wizard. Ideally I would like to exclude the Customer Signature section, as our techs do not support external customers. Any guidance would be appreciated!  

Hello all,I’ve done some research and i found some interesting features in Virtual Maps.  We Can Configure desired Information as image shown above just like Tableau. But i found it uneasy because i failed to show my desired information page. I’ve created my personal Information page it only Show Longitutude and Latitude Information and failed to show Large Map with error message shown below.Did i miss something?Thank You

Hi Everyone, we have encountered a scenario where the work order numbers have suddenly changed their series from 6 digits to 8 digits. can anyone please help me with it, if there are any configurations touched or anything like that?  highly appreciated your time thanks in advanceBR