Assets (Asset Management)

Hi all,Would you kindly advise if we can add Measurements into the Objects on Work Step level from the MWO App.? We are using the IFS MWO Service 10 and currently the ‘Measurements’ tab allows to set measurements on the Objects appear in the Work Task level. Many thanks for your kind feedback.  

I am trying to understand the pros and cons of the "Rename Part Number" function on the part serial record. I understand the value of being able to rename a serial number but how is the renaming part number function used responsibly? In industries that are engineering to order and where configuration management are critical to traceability and customer requirements, how is the renaming part number function used and controlled?

Case Management - Comments field capped to 4000 character is impairing use of case management. Cases updates and progression are logged in commentary and system does not have any other area where logging and display case updates and history. Case Management Journal is not an option to solve this. 

IFS cloud 22R2I was able to initiate the Ad hoc Work Reporting wizard and move to the stages but when I reach the Materials section, my attempts to populate the Part Availability for Issue Material section is not successful.I have tried several different combinations such as using the apply and reset buttons but I cannot seem to populate with any values. Has anyone successfully worked on this section ? Any tips to get this to work ? 

I have a work task with 2 assignments in status assigned. When i try to change the status of the work task to reported i get below information message:1. Information message. I expect it to change the status of all remaining assignments to completed.However, when i press OK i get this toaster message and status of assignments remains the same:2. Toaster message appearsI can change status on assignment if i only mark one line, but i cant multi select lines and change status.3. Possible to change status on one line4. But not possible to change status on 2 lines at the same time. Why cant i change the status on 2 lines at the same time? Tested in 22R2 SU4 https://ifs22r2costestlkp.rnd.ifsdevworld.com/ on Work task 582.  

I am in Resource Navigator in the correct Person group. I found the person and in their Connections > Employee tab I am trying to add their Employee Object. When I click on the add (+) it auto-populates the correct Employee ID but when I try to save it, it says “Employee XXXXX does not exist”… but I’m literally staring at the Employee Object. Screen shot below: 

Hi today IFS show me this error,  what i can do to resolve this isue. Best regards

Hi All,How do I change the operational status of my Serial Object? Situation: I have a demomachine which was already created as a Serial Object “RTI221202-002-000002”.The demomachine was sold to a customer “RTI-DIST-CUST-2” and placed under Superior SM Object Id “RTI-DIST-CUST-2-GROUP1”. Because of that sales the “Current Position” of the object is set to ‘Issued’. As a direct result the Operational Status is set to ‘Out of Operation’. But how can I change this? (Should I be able to change this??). (For Serial Objects with Current Position = “In Facility’ I am able to change the Operational Status.) According to below table the Current Position = ‘Issued’, and the Operational Status is always = “Out of Operation”.But I would like to be able to toggle this to know if a machine is still running @the customer… How does this work? best RegardsRoel P.S. additional question: how does the ‘Operational Status’ on the Serial Object link to the Operational Status in the WOrk Order and PM Basic D

Hi All,Screen name: Service and Maintenance > Equipment > Measurements > Measurement for ObjectThere was an error while executing the meter change. Say for example The ‘Total value’ is entered as 30000 on an old meter in place of 3000. We can see there is no option to mark it as an incorrect reading which is available for the regular Recorded Readings. What are the options to correct it?

We attempted to move a functional object from Site 1 to Site 2.However, after completing, it shows that the Object Site is still Site 1, but the Belongs To Site is Site 2.The PM’s stayed in Site 1.How do you move a piece of equipment so it also moves the Object Site?

One of my clients has requirement, on the same object user will define different PM Actions for 3 months, 6 months, 9 months, and 12 months. If 3 Months PM Action-WO is not finished, then 6 months PM Action-WO should not generate and display an error message “Unfinished work order already exists on PM Action XXXXX Revision 1”For this scenario, I’m using replacement functionality, configuring replacement on 6months for 3months, system is giving a warning message in the background jobs, but work order is generated despite the fact 3 months WO is not finished.My understanding is that use of replacement system shouldn’t generate WO for 6 months if WO-3 months is not finished , correct me if my understanding is incorrect or is it a bug.

HelloHow to set up incremental numbers for Functional Object?22R1 thank you

In IFS all the APIs that have been exposed with date/time indicate that it accepts the values in UTC. However when the date/time and is converted from a 3rd Party integration software, IFS appears to be storing the converted UTC value as it is in IFS.  Is there a separate API that reconverts this back to the local time? If no API for point 1, and if saves the value as it is, what is the impact with the offset value set on the site as its meant to indicate the timezone offset value based on the system time.

Cloud, Type Designation in Inventory Part vs Equipment Objects:I noticed that we have a field on Inventory Part named "Type Designation". My first thougt was: Great, now when I create a Serial Object from a serial tracked part then the "Type Designation" from Inventory Part will be inherited to the Serial Object! But no, it does not work like that! When I looked into it I noticed that the field on Inventory Part named "Type Designation" is a free text field, with a lenght of 25 characters.But in Functional Object and Serial Object we have a field Type Designation with a length of 30 characters, and this field Type Designation is connected to a list of value (Basic Data). So there are no functionality between these fields!I think it is confusing with two different fields, with the same label and no functionality between them! Or do I miss something here?

When we create a repair work order from a serial object and return the object to inventory, it will be recorded under the “Returns” tab in Prepare Work Order window automatically. But a separate line is not automatically reported under “Materials” tab to issue the materials again. So user need to add it manually to issue parts manually to work order as in the below screenshot. But it seems that this is working properly for the serial parts unlike for the serial objects. Can this be considered for releases in near future? 

Has anyone used PM Actions to generate a Work Order of a type that represents a Pre-Start check ?The PM Action functionality can be used to generate this type of Work Order weekly or daily on selected Assets.The generated work order then serves as a platform to execute a survey to run through the pre-start checklist questions on the Technician Portal. It also serves as a platform to create any new or additional work identified during the checks. This also drives the workflow for the completion of the checks and the digitalisation of the checklist responses.Also, interested to see other ways in which Pre-Start checks on machinery can be handled in IFS Cloud.

Hi All, Anybody know what is causing this error when I try to make a Serial Object from a Part Serial using ‘Make Maintenance Aware’?  “Field [EQUIPMENT_OBJECT_SEQ] is mandatory for Equipment Object Party and requires a value.” Best RegardsRoel   

Hi,I’m seeking info on querying the last log-in details of Aurena users. (In other words, I need to see the users how rarely use the system or less active in the system). I used the following query to get the DBA users who logged into IFS for past 6 months. But that does not show the Aurena users. Is there a specific table that store all end users? SELECT *  FROM dba_users ul WHERE last_login >= SYSDATE - 180; Kind regards,Tharindu

Hello! Currently we are playing around in IFS Service and Maintenance module. Due to some project difficulties and lack of resources the option has mentioned to start working in the Test-environment.This will work, however all of the data created by working with the module may be potentially lost. This is because I do not know the process of migrating “historical” data (from Work Tasks/ Fault Reports).Is this possible? Can I copy/ migrate information from Test to Live? And how should I execute this? Thanks in advance!

I am trying to clean up a work task under Maintenance where the costs were not set up properly before the resources charged time to it.  They are at 0.00.  I updated (we are not using HR rates, but Maint Org rates) but all time that was charged before the update is still 0.00.  How can I update these costs to reflect the proper rate?  

How can we get the customer to use GIS maps in IFS Applications 10? They would like to view their Assets and their work orders on the GIS map. The assets are not always connected to a specific address, so we need to use Lat / Long coordinates. They will also use Mobile Work Order for Work Order execution.The Customer use G-Tech for GIS mapping today and have licenses for G-techDoes the customer need any particular IFS Licenses for this? Besides the licenses they have for IFS Applications.Is it plug and play or do we need to setup configurations or integration work to achieve this?Is it easier to implement BING maps rather than GIS? 

Hi, Does IFS have the ability to automatically convert Work Order Purchase Requisitions to a Purchase Order? Engineers using MWO create multiple PR Lines that are currently manually created into a PO. We would like the System to do this automatically . Any help / guidance would be apprieciated. Thanks :)

Hi,Is there any way we can set up the cost based on time type; like regular time, overtime etc. I am trying it in apps-10 for maintenance.Regards-Nahin

Why don’t I view all users to connect to site? 

Hi Community, I want to open an existing pop-up window from main page, I also enable Debug mode , but projection do not change for pop up window .  So I dont know how to give auth for this situation. I am new Aurena , please support me .