Assets (Asset Management)

Hi All.is it possible to create the same site ID but in different company?E.g.:Site 02 Company 07Site 02 Company 01I’m getting a message that the site already exists for the company. Br.

I need to delete a Work Order that was done in error.First I need to delete the Work TASK. The Work Task has Work Assignment that needs to be deleted first.When I used the “Remove” button on the “Assign Work” pop-up window, I get the error message:“Unable to delete visit chain. It has visit(s) with status Completed/Incompleted or with transactions.”I only have one visit (Visit ID = 1 on this Work Assignment on this Work Task and the “Has Follow On Visits” box is UNchecked.How can I get rid of this Work Assignment, so I can delete the Work Task and then the Work Order? Thanks

Hello,I can see this topic has been discussed before, but I cannot see a definitive solution that I can follow to rectify the problem.Can anyone please assist? ThanksCory

I have defined a serial part with supplier warranty on that Supplier for purchase part which is also visible on the Part screen. when i create a new serial object and link my serial part to it, the warranty information is not copied to the Serial Object. I have to enter it manually.is this a standard behavior of the application?  i am using 23R1

We have vehicles we would like to track serial structures for. We created the vehicle serial structure and I am attempting to use the excel migration tool to update the Consist of tab with part numbers and serials. Some parts load find but I receive an error for some that state “The Customer Info does not exist.” We are not deliberately associating our vehicles or parts with any customers. Any ideas would be appreciated. Thanks.The view we are uploading to is VIM_SERIAL_STRUCTURE15

I am new to configuring Surveys so this may be a simple question.I want a have set of questions and same to be execute in Purchase requisition screen when the status is ‘Planned’.It will be helpful If anyone explain me the process. IFS Aurena

Hi,We are getting an error (in IFS Apps 10) while change the Acquisition value of a Fixed Asset as “Depreciation should be calculated on the said object before changing the Acquisition value”. But as per the requirement we should not calculate the Depreciation. Is there any way to calculate depreciation @ 0%. So that we can run the depreciation proposal and change the Acquisition value.We tried Exclude Depreciation, Hold depreciation functionalities but there was no luck.Could anyone please help us on this.Thanks in Advance.Regards,Mariappan C

When I am trying to Finish a work task in Work Done status, we are getting an error saying The Work Task does not exist.  Bug or user error?  Has not happened before.  Only this work order.Cloud 22R1 

Hello, I am curious if it is possible to modify the Incomplete wizard in Aurena (IFS Apps 10 UPD15)? Currently, when a tech selects incomplete, there is a Cause and Comment. Ideally, if the Performed Work field was visible, that would allow the tech to insert some tasks they have performed prior to finishing the wizard. I was looking at the workflow configuration, but do not see where this can be done. Any guidance would be appreciated! 

When saving in window Acquire lease asset, I get a message saying “Lease liability balance in contract currency cannot be a negative value”. All other values look correct. What do I have to change, for manage to save?The value is not editable in this window.  

Is it possible to add a Functional Object ID as a Superior SM Object , in Customer order line?My requirement is, I need to create a Serial object when delivering customer order and that serial object should be connected as a child object under a predefined Functional object.When Im trying the flow, I cannot see functional objects appeared in LOV of the Superior SM Object field.It shows only the already delivered serial objects for the same customer in LOV.Even when I create a new serial object by duplicating the previous serial object which was shown in the lov, still that doesn't appear in the LOV.Can anyone explain the behavior.Thanks in Advance! 

I have been asked by a potential customer if IFS can support RFID/Asset Tagging.  Does anyone have any documentation on this that can be sent to the customer around this functionality? 

Unable to select a Functional Object to a Service Request.We have created a functional object, however having trouble adding this to a Service Request/Work Task.Are there any documentation on explaining how this link happens? Please see the example and screen shots below.User = IFSAPPSites Per User is defined as shown below.Functional Object that was created as shown below.When creating a work order the Object is not selectable as demonstrated below.Can anyone shed some light to why this object is not visible/selectable? 

Hello,I’m trying to remove sites from Work Task Templates where the site has been decommissioned. There are no active work orders for the site(s) I’m trying to remove, only historic. I’m getting this error when trying to delete the site from the Valid for Sites list:  Does anyone know if this error is poorly written where it also applies to Historic work orders? In our DEV environment, I can delete sites that do not have active or historic work orders, but if they have either I get this message. I want to be able to ‘clean up’ work task templates when sites are no longer active so I’m wondering if I’m missing something? Thank you!

Hello - looking for anyone (consultant, presales, customers) who has experience/knowledge around the reality of GIS integration. Specifically, has anyone got experience/involvement in automatically creating and synchronising IFS Objects with GIS asset data, to minimise manual user input with large volumes of assets?It would be great to understand the method that was used to achieve this and the level of effort that was involved.

Hi,Is there a way to connect and display customer tax details on a service quotation?Thank you!Best regards,Indika

Hello, I am looking for help on the Report In wizard in the Aurena interface (Apps10 UPD 15). Essentially, I am looking for a configuration section to allow items to be removed. I have not found any and I am unsure if you can or cannot modify this wizard. Ideally I would like to exclude the Customer Signature section, as our techs do not support external customers. Any guidance would be appreciated!  

Hello all,I’ve done some research and i found some interesting features in Virtual Maps.  We Can Configure desired Information as image shown above just like Tableau. But i found it uneasy because i failed to show my desired information page. I’ve created my personal Information page it only Show Longitutude and Latitude Information and failed to show Large Map with error message shown below.Did i miss something?Thank You

Hi Everyone, we have encountered a scenario where the work order numbers have suddenly changed their series from 6 digits to 8 digits. can anyone please help me with it, if there are any configurations touched or anything like that?  highly appreciated your time thanks in advanceBR

When adding a new expense to IFS Cloud, it opens up a pop up to fill in information, but what if i want to add a new text field to pop up when creating a new expense, how can i do that? i tried using page designer tool but doesn't work.

Hello, I have created a service contract with an additional customer. I use this customer to invoice my contract. When I want to create the invoice, I get this error message:I only have this problem when I have an additional customer. The “ship via” is entered in the "customer" record of the customer to be delivered and the customer to be invoiced. Do you know what could be causing this problem?Thank you for your help.Sincerely, Lina 

Hello Community, I created a Separate PM Action, but I can’t figure out how to get IFS to create the Maintenance Plan.  I was able to Manually Generate a Work Order, but I would like to see the plan at lest for the year.  You can see my Maintenance Plan parameters on the attachment.  Please help! 

​Hi All,I want to know your opinion on the field ‘performed value based’ in PM Actions. Please consider the following scenario:I have one PM action with two Maintenance triggers:On a bad condition (new in 23R1) Every 100 hours (with performed value based TRUE)Now we have a situation where we record a bad condition at 125 hours, so trigger 1 has created a work order and work task. At completion of this work task, the hours are 135 hours.What do you expect in the maintenance plan for trigger 2? My opinion is that the next trigger will be set to 235 hours, but that is not the case, it remains at 100 hours. It is only taking the hours on work of trigger 2 and not the other triggers.See PM Action:With a maintenance plan:Based on trigger 1 a work task is created and completed. Just before completion of the work task a new reading is set for the hours to 135. I would like that the Maintenance plan for the accumulated triggers is updated. It should not check why the Work is generated. All thou

Hi All.Does anyone use RCM? any demo? recomendations? Nowadays we are in Apps10 UPD17. We are thinking on using it.Tks a lotBr.Lopes

Community,what is the best practice for us on APP10 without CRO (Component Repair Order)?currently our site in Canada manufactured the product and sell to our sister company in Germany.  currently we don’t have a best practice process (my thoughts) defined in IFS. We are still using RMA to return to Canada site, and lots of manual jobs.my thought isexternal service order at Germany side to send the product for service to Canada Canada site will create service request and receive order (CRO) to receive the product to Canada facility, meantime, create customer order for ship back the product to Germany. Create Repair Work Order from service request. complete the repair service and ship back to Germany.please share your thoughts.Thank you.