Skip to main content
Question

Can not add printer in print agents

  • September 21, 2021
  • 2 replies
  • 206 views
T
Sidekick (Customer)
Forum|alt.badge.img+6

Hi,

I can not add a printer in Print agents in IFS app9. I have added the printer in the logical printers list but can still not choose it in Print agents. Does anyone know what the solution to this could be?

Since I can not add the printer in print agents, the job failes to print.

Thanks!

Dasuni Samarakoon
Roshan Shashendra
R
This topic has been closed for replies.

2 replies

durette
Superhero (Customer)
Forum|alt.badge.img+19
  • durette
  • Superhero (Customer)
  • September 21, 2021

You’ll need to add the printer in a few places:

  • Logical Printers
  • Report Formatters or Application Server Tasks (depending on Apps version)
  • ifs-printagent-config.xml inside the agent directory
  • As a Windows printer, shared

 

If you find this forum useful, please consider paying back to the community in your own areas of expertise. If you ask for help in a private message, please know that I will likely repost it as a forum question (with your personal details redacted) and answer it publicly. -- Kevin Durette - https://www.linkedin.com/in/kevindurette
T
Sidekick (Customer)
Forum|alt.badge.img+6
  • TRCEISFELT
  • Author
  • Sidekick (Customer)
  • September 22, 2021

Hi!

Thank you for your answer!

The printer is added as a logical printer and in the config.xml but I can not choose that printer in the Report formatters, that is the issue.

When you write “As a windows printer, shared” - Is that a setup in IFS?

 

Terms & ConditionsCookie settingsAccessibility statement