When using the command ‘Copy Customer’ on page/Customer/Form we get error message ‘ORA-20121: CustOrdCustomer.INSERT: Field FCONSOL_RENTAL_IVC_SERIAL] in Customer may not be specified for new objects.’
Any idea how to prevent having this error?
We are running on 23R2.
HI There,
It’s hard to predict the reason without debugging the code :)
But I saw few possible reasons that can cause the issue in IFS codebase.
Issue can happen due to several things in the code of Cust_Order_Customer_API
Several parts were fixed by ifs in these versions - 24R1 GA, 24R2 EA, 23R2 SU6 ( found this on KB0056204)
But one of my colleagues found out a missed correction even after 24R1 which is in Check_Update___ method .and we are going to report it to IFS
If you are SU4 or SU5 , Try to get to SU6 , If the issue permits most probably you have the same issue as us .
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