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Question

Hardware and sofware requirement for V15.4 web browser


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A customer is asking us what are the requirements for client using V15.4 web employee browser ? i have the documentation about requirement if the client use the Astea Browser but not for the web 

For 15.4 astea browser usage (advance dispatch console and customization ) is windows 11 supported ?  

 

Thanks for your feedback

Rgds

Christophe

2 replies

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1366 replies
  • January 28, 2022

Hi Christophe,

For the Web browser, any of the modern browsers such as MS Edge, Firefox and Chrome will handle the Web employee portal.  However, I also checked the Dispatch Console User Guide - Browser Agnostic.pdf which does give some pre-requisites for 15.4 and the Web DC…

I don’t really see hardware requirements but seems to me that probably the pre-planning guide is a good guideline when it describes them for the Astea Browser.

Windows 10 and 11 are supported.


Pranavan Paranthaman
Hero (Employee)
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Hi Christophe,

 

As long as you have NET Framework 4.7.2  installed on client machine should not be an issue running on windows 11.

 

 


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