Hi ​@ZhanHao ,

Did you manage to get a response/answer to your question?
We have the same issue.

Kind Regards,

Kadri Akyurt

Hi all,

In App9, we can see the full user limit in License Metrics. In my case is 170. How can we see this info in IFS Cloud? From License Metrics in Cloud, i can only see the “IFS users that consume a full license” instead of the total license we have.

Thanks.

Regards,

Zhan Hao

We have the same issue….can someone clarify?

Has anyone found an answer as I would like to be able to see this data too and can’t.

This information is no longer visible in Cloud. 

IFS will also now allow you to have more active users than you have licenses for, but when they receive your license metrics they will most likely be in touch to raise this with you and ask to disable users or pay for more licenses.