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Question

License usage for Remote deployed IFS Cloud customers


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  • Do Gooder (Employee)
  • 3 replies

We need the following information from remote deployed solution for IFS Cloud. 

  • no. of registered users
  • no. of active users
  • LTU

how can we get the license management information from the IFS Cloud remote instances.

7 replies

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  • Superhero (Employee)
  • 427 replies
  • August 8, 2024

Hi @Vindya 

 

I believe You can use the License Metric from the target environment for this.  

Cheers


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  • Author
  • Do Gooder (Employee)
  • 3 replies
  • August 8, 2024

Hi @Sajith D,

 

Thanks for the reply. How exactly is the mechanism that we can access the client’s environment when it's on their servers?

 

 

 


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  • Superhero (Employee)
  • 427 replies
  • August 8, 2024

Hi @Vindya ,

In the remote scenario we will need to request the customer to generate the report and send that to IFS. Contractually IFS has the right to request this for compliance checks. If i’m not mistaken, this is done on a recurring basis.

Cheers. 


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  • Author
  • Do Gooder (Employee)
  • 3 replies
  • August 8, 2024

Hi @Sajith D,

 

Thanks for the response. We will work on this basis onwards.

Best regards,

Vindya


hardik
Hero (Partner)
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  • Hero (Partner)
  • 78 replies
  • August 14, 2024

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  • Author
  • Do Gooder (Employee)
  • 3 replies
  • August 14, 2024

Thanks @hardik. I will check the Tech docs link.


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  • Sidekick (Partner)
  • 121 replies
  • August 14, 2024

Thanks,  @hardik , very helpful link.


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