Upgrades & Updates

Greetings, IFS Community. What is the last date on which IFS will support IFS 9?After that date, what happens if a company requires support and is still using IFS9?Can you please provide me with a document or chart that indicates the last day of support for the IFS ERP systems? -----------------------Separate question about Avalara Software_----------------------------Can IFS 9 be used with Avalara? Does anyone have Avalara installed on IFS 9? What are your thoughts? Thank you.JL 

What are the prerequisites needed to upgrade to 22R1? I basically need to know whether it is possible to upgrade from 21R1 to 22R1 directly? If so what is the minimum SU it should have in 21R1?  Best Regards,Chamila 

Hello Information in “IFS Applications 10 Supported Platforms” says that there are planned support for Oracle 19c in IFSAPP 10 UPD6 (and higher). Can an IFS person verify that it is reality, and still not a plan. IF still a plan when will the app10 be supported on Oracle 19c

We are adding a shortcut for our users to open IFS on their desktops. The problem is, we are getting a blank tab in the browser every time it opens. Is there a way around this? 

Hi all,My customer is migrating from Apps75 to Apps10 UPD12.After the migration the customer imports the permission sets he has already prepared on another Apps10 environment. This has worked fine during the last runs.But this time after the permission set import he gets double entries in the permission set navigator (see attached screen shot).Has anyone already had this type of issue ?Best Regards,Fabrice

Hi,Can someone share the link to the Global Support Policy please?Alternatively, where can I find the RPO and RTO SLAs?

We are upgrading from APP9 to Aurena cloud. We will set the same permissions we used in APP9.Since the permission sets cannot be exported/imported from APP9 to Aurena we need to create totally new permission sets in Aurena. We will name the permission sets same way and use the same permission levels as in APP9. I compare the permission sets in APP9 and trying to set the same in Aurena.How do I know when to set “Set All Read Only” or to “Set All Full” for the projection in Aurena?Is there a way to see this in APP9 so I can set it the same way in Aurena?  

Hi ,During the oracle installation is there a IFS recommended setting for the connection mode, If not what is the best for IFS application database which hosted in a LINUX server.    

Has anyone used Oracle DB as a Service to host IFSCloud?  Is there anything specific that we need to look out for?

Hi,We have a curious problem with a customer, we have an database oracle  Enterprise Edition Release 12.2.0.1.0 - 64bit Production, and we need do reinstall IFS, so we take a custom build (UPD5)from this customer, the installtion was OK, with no erros, but when we try to logon in IFS we have a generic error, TIME OUT. the same build in IPE works fine. so we take another build from another customer (upd 11) and install a new IFS instance and it works fine. we take a look at logs but nothing was conclusive to solve this problem, can this community help us? Thanks

Hi, Is it correct that IFS will stop developing on v10 on premise from 2025? and then focusing on Cloud? Br Maria

Hello everyone,   I am attempting to install the Demand Plan Client on both Windows 11 Pro and Windows 10 Pro editions.  I’ve downloaded the latest setup.exe that I’ve been able to find however after installation on both machines I receive the code ForecastClient.exe System Error. *The code execution cannot proceed because libssl-1_1.dll was not found. Reinstalling the program may fix the problem. * The thing is I have reinstalled and restarted before opening the Demand Plan Client (DPC), I’ve tried repairing using the setup.exe and have been painstakingly searching for hours upon hours for a solution.  I’ve reached out to support and it’s been days and haven’t received a response.  Has anyone else ran into this problem?  If so were to able to overcome it? And if so how did you do it?  Steps in getting this to work would be greatly appreciated.   

Hi,Does someone know in which version/release in IFS Apps, the table Person_Info_Comm_Method_tab was removed ?I can see that it’s not in App9 and later, but can see in App8.However, in the environment I checked, that table is not being updated with the records added to the Communication Method tab in the Person record. There are some old records in that table.The Comm_Method_tab where party_type = ‘PERSON’ is the table which is get updated with the records added.This causes me to think that the earlier table might have been removed in a release/service pack in App8.Someone have an idea ? Thank you, 

Hi - Does anyone know what the difference is between a Gold and Silver Channer support partner. We are looking at starting a relationship and want to know if there is a material difference before we jump into bed. Thanks,Matt​​​​​​​

We are setting up a new computer for an existing user.  It is running Windows 10 1903 and .NET 4.8.  We are running IFS Apps 10 UPD 12.  We will be installing UPD 15 soon (1 month).When the user uses our Group Policy link in the browser to start EE (in Chrome) it won’t start up.  We can use a desktop short-cut of the same content as the group policy link and as long as Chrome wasn’t already open, the short-cut works.  If Chrome is open, it won’t work.  It works fine in Edge.  Chrome version is the latest (102).  It looks like there is a way to transfer his accounts from Chrome to Edge so we might pursue this but Chrome is preferred by a lot of our users.  So far, this is the only upgraded computer that has had this problem and we’ve rolled out a couple of dozen so far this summer.We’ve reinstalled the Extension & MSI and Cleared his app cache.  Anyone have ideas on what else we could try?

We are looking for a partner in the Netherlands to provide technical support for the current environment in one of our Companies

DearWe have scenario some users we  want to disable the preview button on operational reports (report format &output)we use report rules and also try to disable the preview button  from printer but its not work its kind of bug in app10 upd8 or what?? we are using app10 upd8  

Hi!Have anyone experience from upgrade of App10 Aurena and IFS Cloud?My question is if configurations and permission set in App10 Aurena interface will be uplifted to IFS Cloud or do we need to re-do it? E.g. page configurations (context), custom commands, permission set.

After updating the context in page designer saving and publishing the new context added to the page required its not updating the page even after I have logged out and back into IFS. is anyone having similar issues with the page designer ?

Hi, Will you be able to share the last version of the 22R1 catalog? Many thanks, Eric 

Hi Experts,During UPD14 build, the _ant_compile failed with below error.  I have run a clean build as well. But encountered the same error. Please let me know any suggestions to correct this error. Error Log [echo] *** Compiling services...    [javac] Compiling 1115 source files to C:\LAND2_DEV2APP10\build_home\build\ejb-classes\Service    [javac] warning: Supported source version 'RELEASE_6' from annotation processor 'org.netbeans.modules.openide.util.ServiceProviderProcessor' less than -source '1.8'    [javac] warning: Supported source version 'RELEASE_6' from annotation processor 'org.netbeans.modules.openide.util.URLStreamHandlerRegistrationProcessor' less than -source '1.8'    [javac] C:\LAND2_DEV2APP10\build_home\build\gen\ejbs\Service\ifs\application\distributiontransactionmanagement\impl\InboundDistributionTransactionsImpl.java:539: error: cannot find symbol    [javac]

Dear Community, I hope this topic finds you well. I am facing a problem. I would like to extract data from several different screens in one IFS environment and Load it another IFS environment. Is this even possible? How is this done (Standard tool, ETL tool)?Best regards,Jakob

Hi,We are currently working on IFS Apps9 ( physical ) but for DR purposes I’m investigating the possibility of moving both the database and application servers to virtual ( Hyper-V ).Has anyone done this, is there anything ‘special’ that is needed to be done to Oracle ( or IFS for that matter ) I was going to give this a go but thought I’d ask here first.Thanks,Mick.

Hello IFS community,I start requesting IFS21R2 by following the documentation. All steps went without issues , until the order topic Environment! It’s still failing.I followed the instructions listed in the documentation to create the topic-ru. I would appreciate any support,https://docs.ifs.com/techdocs/21r2/047_lifecycle/030_customer_solution_development/010_working_with_git/010_git_naming_standards/#committing-changeshttps://docs.ifs.com/techdocs/21r2/047_lifecycle/090_release_update_studio/060_topic_env/ Thank you,Best regards,Sa

Our Staging environment is currently being used to train new companies transitioning to IFS later this summer and contains data necessary for the upcoming AST.  We are receiving an error message when trying to create a new customer. The error message requires the Print Withholding Tax box to be checked. However the check box is not visible. The check box is not manually suppressed.  When printing reports, we receive an error for missing or mismatched components.     Upon further investigation it appears the Application Server is at UPD8 and the database is at UPD11.  We believe this is the source of the errors.  How can we realign the Application Server and Database to be on UPD11?