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Error after installation IFS 10 in linux

P
Do Gooder (Partner)
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I have error after finish installation ifs 10 in linux, the  following error message  :

Ifs.Fnd.FndSystemException: Unexpected error while calling server method ClientApplication/IdentifyCurrentUser

 

at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.AuthenticateCredentials(FndLoginCredentials loginCreds) ---> Ifs.Fnd.FndSystemException: 500
   at Ifs.Fnd.AccessProvider.FndConnection.CallGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, Boolean& abandoned, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGat

    4 replies

    Srikanth
    Superhero (Partner)
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    • Srikanth
    • Superhero (Partner)
    • 291 replies
    • July 14, 2020

    Hi,

    Are you installing a brand new IFS MW instance or upgrading an existing instance?

    Did you check the PLSQLAP_ENVIRONMENT_TAB table to make sure the information looks correct?

    Out of curiosity, any reason you are going ahead Linux instead of Windows for your Application Server?

    Cheers, Srikanth
    S
    Superhero (Employee)
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    • Sajith D
    • Superhero (Employee)
    • 427 replies
    • July 14, 2020

    Hi,

     

    Probably worth checking that you can access Aurena or whether you get an error there as well. The error in question indicates that there is some sort of an issue with the Managed servers so making sure that they are up and running would be a good place to start.

     

    Cheers

    R
    Do Gooder (Partner)
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    • Rescky.Putri
    • Do Gooder (Partner)
    • 1 reply
    • November 5, 2020
    Sajith D wrote:

    Hi,

     

    Probably worth checking that you can access Aurena or whether you get an error there as well. The error in question indicates that there is some sort of an issue with the Managed servers so making sure that they are up and running would be a good place to start.

     

    Cheers

    Hi,

    we can access Aurena but the navigator menu still continue loading and didn’t appear. 

    I’ve check the Managed server  from admin console and they are running as well.

     

    Please advise and thank you for your assistance. 

     

    Thank you.

    S
    Superhero (Employee)
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    • Sajith D
    • Superhero (Employee)
    • 427 replies
    • November 5, 2020

    Hi @Rescky.Putri ,

     

    How is your HTTPS setup for this instance? Is it setup using the same FQDN as the Linux box or are you using Pass through SSL with a client access URL?

    Cheers

    Reply


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