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Question

Facing Issue While cancelling the PO receipt

  • December 31, 2021
  • 3 replies
  • 187 views

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Hi Team,

Am not able to cancel the PO Receipt. Getting the below Issue. Kindly Help me on this.

 

 

Regards

Girish

3 replies

Dumeesha Wanigarathna
Superhero (Partner)
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HI @Girish.Rathod ,

 

There is a need of adding trace messages to find out exact reason for this type of error.  I doubt whether this cause due to quantity issue in pegged order/orders. You may create a case to GSD for further investigations


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  • Superhero (Customer)
  • 1482 replies
  • January 1, 2022

@Girish.Rathod 

I disagree with the above comment.  

The message you see is very common when Cancelling receipts.  It means exactly what it says.  You cannot unreceive or cancel the receipt unless you first make sure that the same quantity received is in the original location.  This is standard IFS behavior.

Check the location specified in the SIN warehouse and I’m sure you’ll find no inventory or less than the received amount.  Until you locate the inventory and move it back, you can’t cancel the receipt.  If you already shipped the item (very possible), then you have a different issue if the receipt has to be cancelled, now you will have to create the inventory in order to cancel the receipt.

Find the item first - where IFS thinks it is - then go from there.


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  • Do Gooder (Employee)
  • 2 replies
  • January 3, 2022

@Girish.Rathod The materials might have been already reserved upon receival eg: to a work order. In that case you will have to unreserve the materials before trying to cancel the receipt.


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