I’m trying to generate a Service Quotation for a Work order created from a Component Repair Order (APPS10) and I’m not able to do that, menu option is greyed. Is it possible? IS there any specific configuration that allows it?
Thanks in advance!
Solved
Service Quotation and Component Repair Order
Best answer by Thilini Kumarasinghe
Hi,
Kinldy note that this is standard functionality of the application because allowing to create a Service quotation through a Component Repair (CRO) Work Order is making the flow backwards and a CRO needs be invoiced via a CRO itself. Hence creating a Service quotation for a CRO is blocked due to the standard functionality.
This has been implemented from Update 2.
Best Regards,
Thilini
This topic has been closed for comments
+21Hi,
Kinldy note that this is standard functionality of the application because allowing to create a Service quotation through a Component Repair (CRO) Work Order is making the flow backwards and a CRO needs be invoiced via a CRO itself. Hence creating a Service quotation for a CRO is blocked due to the standard functionality.
This has been implemented from Update 2.
Best Regards,
Thilini
www.linkedin.com/in/thilini-kumarasinghe-7ab61b78
Thank you for your response, Thilini. I don’t want to create de Service Quotation directly from CRO but from Work order generated for this CRO. Nor is it possible to do it?
Thanks!
+21Hi,
I’m afraid No. This is not possible for CRO work orders, starting from App 10 Update 2 onwards. Reason is the same as mentioned above.
Best Regards,
Thilini
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.