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Question

Manual Time Balance Reconciliation - odd dates


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The client is upgrading from Apps8 to Apps10 and when we look at the manual Balance Reconciliation Status we expect to get dates from the first in the month until the last. But we get dates in the middle, why does this happen and what can we do to make it work as we want (1-31 Month X)?

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6 replies

LenaicDAVID
Hero (Employee)
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  • Hero (Employee)
  • 117 replies
  • May 26, 2021

Hi @EvrUlrikS 

Have you checked the “Reconciliation Time Period” set up ?

This should look like this, with the period start set as the first day of a month :

Best regards

Lénaïc


Shehan Almeida
Superhero (Partner)
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Balance reconciliation status will always shows one months records until the current date..

 

This is how it worked in APP8 and also APP10.

APP8

 

If you want to see records from 1-31, you will have to manually change them in the header..

 

 

Hope this explains. 


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Hi Ulrika,

What is your Balance reconciliation period? I hope you expect monthly reconciliation. If so, this may be due to your reconciliation time period start date. Please check if you have set it to 1st day of the month. This will set your reconciliation period end date to the last date of the month.

Best Regards,

Lasanthi


Shehan Chandrasekara
Sidekick (Former Employee)
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Hi @EvrUlrikS ,

 

In default it take today date + 1 in default.

 

BR/Shehan


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  • Author
  • Do Gooder (Partner)
  • 7 replies
  • May 28, 2021

Reconciliation Time Period is set to Month and start Period Start is 1st in the Month. 

 

 


LenaicDAVID
Hero (Employee)
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  • Hero (Employee)
  • 117 replies
  • May 28, 2021

Hi @EvrUlrikS 

Could you provide a screenshot and highlight in it the “odd dates” ?

It will help better understand the issue you are facing.

Kind regards

Lénaïc


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