Failed Application Message

cilik wrote:

Hello,

 

Does anyone know how to find that event and inactivate ?

It is failed and it logs every minutes to Application Messages.

You can see details in attachments.

 

 

Sincerely.

Is the event perhaps called ITEM_CONNECTED_TO_PKG? Otherwise, go to the Application Configuration Package referenced in the error and then go through them.

It’s most likely one of the events related to Service or Maintenance most likely starting with MAINTENGAPP% and SERVICEENGAPP%. Just remove them from the ACP (sfn_custom_obj_api).

Hi,

Go to ‘ New Custom Event’ in navigator and search for %ITEM_CONNECTED_TO% . I cannot tell you the exact event ID here, as I am not sure if the error displays the action name. You can try giving LU Name, Event Enabled = ‘True’ for search criteria.

Once you found the event, you can uncheck the check box ‘Event Enabled’

Then save. 

Hi Cilik

The message seems to be from a External Integration.  Please check , under IFS Solution Manager » Interfaces » Routing Rules ,   where the Routing Address, is a BIZ API : ManageMobileApplications:CreateAllAppEvents.    If your organization does not use Mobile Applications at all, and if this is not relevant to your solution, you may disable it here.

As indicated above, Navigate to IFS Solution Manager» Event Actions  and search for ITEM_CONNECTED_TO_PKG  ,  .  You may disable them, if and if you have not implemented any Mobile solution framework.

if these are event messages, coming recently , after an update and or they were working correctly earlier, now they are appearing , it is best if this is reported for analysis, than just disabling the solution.

Regards

Vivek

Hi,

Thank you all for your helps. 

@anmise I have solved the problem with your lead.   Thank you so much.

Sincerely. 

Hello again,

I have one more question about the failed application messages.

After i have achieved to stop them failing, i wanted to delete failed messages in the list.

Delete button is inactive in Solution Manager\Integration\IFS Connect\Application Messages.

There is a background job, cleanup of finished messages, but no for failed messages.

I have tried to execute cleanup function for state “Failed”. But it took 60 minutes and locked. 

My guess, because of there are so many failed messages. Like almost 8 million.

What can i do for that ? 

Sincerely.

cilik wrote:

Hello again,

 

I have one more question about the failed application messages.

After i have achieved to stop them failing, i wanted to delete failed messages in the list.

Delete button is inactive in Solution Manager\Integration\IFS Connect\Application Messages.

There is a background job, cleanup of finished messages, but no for failed messages.

I have tried to execute cleanup function for state “Failed”. But it took 60 minutes and locked. 

 

My guess, because of there are so many failed messages. Like almost 8 million.

What can i do for that ? 

 

Sincerely.

 

There’s a scheduled task called ‘Cleanup Application Message Queues’ that you can use. I’d setup the parameters to cut the amount of messages into chunks and run the job multiple times, if you have 8 million failed messages waiting. 

Specify the Queue and the status and then run it maybe for a couple of hours at a time and see how long it takes and then increase it.