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MWO Entity taking too long time to sync

  • February 27, 2023
  • 9 replies
  • 252 views
lopespetro
Hero (Customer)
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Hi All.

I’m wondering why there entities are taking too long time to sync to mobile.

Could someone help undertand it and how may I filter in permission set to not send the survey answer to the mobile user?

A filter that looks like in object information that the user has access just for the worktask objects.

E.g. 

&0.MCH_CODE in (Select distinct t.actual_object_id from Jt_Task_uiv t where t.task_seq in (select m.task_seq from Mobile_Work_Order_UIV m))

the idea is that the user just answer the survey and send it back.

Also a filter for the mediaLibrary.

I want to improve the sync performance for mobile users.

I’m using APPS10 UPD17 MWO Maintenance 10.

Tks a lot for attention

 

 

 

 

Best answer by JOOLSE

Hi

There is a performance tuning document in the community around this that I wrote some time back, which give you an insight on what to look at. It is not specifically written for MWO, but many of the techniques applies to MWO.

https://community.ifs.com/ifs-applications-239/how-can-i-do-performance-tuning-on-ifs-aurena-native-apps-or-touch-apps-10949

 

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Br. Lopes
Did this topic help you find an answer to your question?

James Ashmore
Hero (Employee)
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How many records are in these entities? You should be able to get an understanding of this from the Lobby page

Cheers

James

lopespetro
1 person likes this
  • lopespetro
    lopespetro
lopespetro
Hero (Customer)
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  • lopespetro
  • Hero (Customer)
  • March 1, 2023
James Ashmore wrote:

How many records are in these entities? You should be able to get an understanding of this from the Lobby page

Cheers

James

hI @James Ashmore , I’m taking a look and let you know.

Tks

Br. Lopes
lopespetro
Hero (Customer)
Forum|alt.badge.img+13
  • lopespetro
  • Hero (Customer)
  • March 1, 2023
lopespetro wrote:
James Ashmore wrote:

How many records are in these entities? You should be able to get an understanding of this from the Lobby page

Cheers

James

hI @James Ashmore , I’m taking a look and let you know.

Tks

Hi, @James Ashmore , these info I could see from the same user and another one.

How does it work and how can I improve the sync?

Tks for help

 

 

Another user:

 

Br. Lopes
lopespetro
Hero (Customer)
Forum|alt.badge.img+13
  • lopespetro
  • Hero (Customer)
  • March 1, 2023
James Ashmore wrote:

How many records are in these entities? You should be able to get an understanding of this from the Lobby page

Cheers

James

Hi @James Ashmore , found this topic and do You think they are realated?

Is there any fix or solution to improve the sync time?

@HubertZ 

https://community.ifs.com/service-touch-apps-mwo-mro-43/mwo-initialization-time-identify-slowness-25001

Tks a lot

 

Br. Lopes
JOOLSE
Hero (Employee)
Forum|alt.badge.img+11
  • JOOLSE
  • Hero (Employee)
  • March 3, 2023

Hi

There is a performance tuning document in the community around this that I wrote some time back, which give you an insight on what to look at. It is not specifically written for MWO, but many of the techniques applies to MWO.

https://community.ifs.com/ifs-applications-239/how-can-i-do-performance-tuning-on-ifs-aurena-native-apps-or-touch-apps-10949

 

Johan O
lopespetro
Hero (Customer)
Forum|alt.badge.img+13
  • lopespetro
  • Hero (Customer)
  • March 5, 2023
JOOLSE wrote:

Hi

There is a performance tuning document in the community around this that I wrote some time back, which give you an insight on what to look at. It is not specifically written for MWO, but many of the techniques applies to MWO.

https://community.ifs.com/ifs-applications-239/how-can-i-do-performance-tuning-on-ifs-aurena-native-apps-or-touch-apps-10949

 

Hi, @JOOLSE , Tks for the info, but I don’t have permission to this topic.

I’ve just sent an e-mail to community requesting the grant.

I let you know if I could improve performance.

Tks a lot

Br.

Lopes

Br. Lopes
lopespetro
Hero (Customer)
Forum|alt.badge.img+13
  • lopespetro
  • Hero (Customer)
  • March 6, 2023
JOOLSE wrote:

Hi

There is a performance tuning document in the community around this that I wrote some time back, which give you an insight on what to look at. It is not specifically written for MWO, but many of the techniques applies to MWO.

https://community.ifs.com/ifs-applications-239/how-can-i-do-performance-tuning-on-ifs-aurena-native-apps-or-touch-apps-10949

 

Hi @JOOLSE , Got and e-mail from community and it says that this info is restricted to employees/partners.

Is there anyway to have access or could you share in some pdf file or something?

Tks a lot

Br.

Lopes

Br. Lopes
lopespetro
Hero (Customer)
Forum|alt.badge.img+13
  • lopespetro
  • Hero (Customer)
  • March 9, 2023

@Bandula , could you help write a filter like this for the eform answer and media item? or is there another way to improve the sync perfomance?

E.g. 

&0.MCH_CODE in (Select distinct t.actual_object_id from Jt_Task_uiv t where t.task_seq in (select m.task_seq from Mobile_Work_Order_UIV m))

I don’t have access to this tutorial bellow shared from @JOOLSE .

https://community.ifs.com/ifs-applications-239/how-can-i-do-performance-tuning-on-ifs-aurena-native-apps-or-touch-apps-10949

 

Tks a lot

 

Br. Lopes
lopespetro
Hero (Customer)
Forum|alt.badge.img+13
  • lopespetro
  • Hero (Customer)
  • March 20, 2023

Hi @JOOLSE , the local support helped me with the document.

Good explanation there.

I’m going to apply some tips informed there.

Thanks a lot

Br.

Lopes

Br. Lopes
James Ashmore
JOOLSE
2 people like this
  • James Ashmore
    James Ashmore
  • JOOLSE
    JOOLSE

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