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Posting line is connected to Purchase Requisition


Forum|alt.badge.img+23
  • Superhero (Customer)
  • 1169 replies

Dear IFS community,

we get an error messge in screen “Manual Supplier Invoice” if we match PO receipts.

 

What does it mean and how to fix it?

 

 

Best answer by Shanuka Lashan

Hi @Link 

 

I believe you are in APP9 UPD8 version. This is a known bug in the UPD8, and this is corrected in higher UPD versions. Therefore, there is a high chance the issue will be resolved by Solution ID- 254136.

In order to do that please raise a case to IFS Support. We will further investigate the issue and apply the related bug fixes as appropriate.

Alternatively, if you are in UPD8 version, you can upgrade to UPD 9 or higher version in which the bug is fixed.

 

Kind regards,

Shanuka.

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5 replies

Shanuka Lashan
Superhero (Employee)
Forum|alt.badge.img+13
  • Superhero (Employee)
  • 94 replies
  • Answer
  • January 26, 2022

Hi @Link 

 

I believe you are in APP9 UPD8 version. This is a known bug in the UPD8, and this is corrected in higher UPD versions. Therefore, there is a high chance the issue will be resolved by Solution ID- 254136.

In order to do that please raise a case to IFS Support. We will further investigate the issue and apply the related bug fixes as appropriate.

Alternatively, if you are in UPD8 version, you can upgrade to UPD 9 or higher version in which the bug is fixed.

 

Kind regards,

Shanuka.


Forum|alt.badge.img+23
  • Author
  • Superhero (Customer)
  • 1169 replies
  • January 26, 2022

Hi @Shanuka Lashan 

yes, we use App9. How can I get the update version?

Then I will create a new IFS case.

Thank you.


Shanuka Lashan
Superhero (Employee)
Forum|alt.badge.img+13
  • Superhero (Employee)
  • 94 replies
  • January 26, 2022

Hi @Link,

 

Please go to the Technical Environment Report window and check the Installed Component tab. You can find the details under that tab. Our internal IFS records indicates that you are currently in UPD8 version.

 

Kind regards,

Shanuka.


Forum|alt.badge.img+23
  • Author
  • Superhero (Customer)
  • 1169 replies
  • January 26, 2022

Hi @Shanuka Lashan 

yes, you’re right. We have Update 8.

I have created an IFS case. I will post here the latest information regarding this case.

Thank you very much.


Shanuka Lashan
Superhero (Employee)
Forum|alt.badge.img+13
  • Superhero (Employee)
  • 94 replies
  • January 26, 2022

Hi @Link,
Glad I could help. Our Support consultants will evaluate further and assist you.

Kind regards,

Shanuka.


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