We experienced the same problem. I can’t be certain, but in our case, there were no records on the results tab. My theory is someone manually deleted these lines and then authorized. The clock in/out records still existed. Some time later, the time card data was transferred to payroll. It was only noticed later by the employee because they did not get paid for that day. If a recalculate had been done prior to the authorization, I don’t believe we would have had an issue. Hopefully this helps you track down your problem!
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.