Skip to main content
Solved

Records duplicate in time Authorization window

  • September 30, 2022
  • 2 replies
  • 106 views

Forum|alt.badge.img+9

Hi All,

As per our setup end employee register time using "Time Registration” window and Supervisor authorize time registration using "Authorization” window. I found that some records duplicate in time registration window. It is only for supervisor login. When I check with ifsapp user, it shows only one record. Seem it duplicate the same record in supervisor login.

Anyone has idea why it duplicate that record only in supervisor login ? 

 

Regards,

MalinG

Best answer by Shehan Almeida

Hi,

 

Can you go to employee assignments and see whether there are more than 1 valid assignments to this employee. I guess there are 2 and this supervisor must have access to both the assignments. That's why he sees 2 rows in the authorization.

 

Hope this helps.

 

Shehan Almeida.

View original
Did this topic help you find an answer to your question?

2 replies

Shehan Almeida
Superhero (Partner)
Forum|alt.badge.img+18
  • Superhero (Partner)
  • 270 replies
  • Answer
  • October 7, 2022

Hi,

 

Can you go to employee assignments and see whether there are more than 1 valid assignments to this employee. I guess there are 2 and this supervisor must have access to both the assignments. That's why he sees 2 rows in the authorization.

 

Hope this helps.

 

Shehan Almeida.


Forum|alt.badge.img+9
  • Author
  • Sidekick (Partner)
  • 60 replies
  • October 7, 2022

Hi @Shehan Almeida,

 

Thank you for your reply. The exact reason was that there were two records for same supervisor in Organization Structure>Access tab. When one line deleted, issue was solved. 

 

Regards,

MalinG


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings