Hi All,
We have created a sample job title as “Not Used”
When creating an assyst user and try to save the details an Error is throwing as "job title is required" even though the "Job Title" is already being selected.
What can be reason for this error?
Regards,
Nuwanthika
Hello Nuwanthika,
Have you try to :
- open an existing assyst user and use ‘SAVE AS NEW’. Then update the job title as “Not Used”?
- recreate a new Job title?
- restart the application server?
- Clear your browser cache?
In any case , it would be best to log an incident with our support team so they can investigate this further for you: via our Self-Sevice portal https://support.axiossystems.com/assystnet
or via email to axios.support@ifs.com
Please provide the following information:
Confirm the assyst version you are using.
Is it on your Prod or Test environmnet.
How did you create the ‘Job Title’?
Is it an upgraded environment or a new implementation with a new database?
Reproduce and provide the server.log with the date/time of the issue ($.WEBSERVER\standalone\log)
Kind Regards,
Caroline
Hello Nuwanthika,
Save as New should work, but you might not be able to edit the Job Title to the new one.
Any further issue please contact our support team as this has been reported as a known issue.
Kind Regards,
Caroline
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