Can anyone comment or advise on this please?
I have a business rule that creates a request_event using this XML:
<update_request_event>
<request_event>
<request_id>@request_id</request_id>
<event_type>XXXXXXXXXXXXX</event_type>
<request_sequence>@request_sequence</request_sequence>
<insert />
</request_event>
</update_request_event>
I also have another rule on the ‘Request Event Notification - Rule 07’ that sends a notification on that event.
Here is the issue:
- If the rule that creates the REQUEST_EVENT fires off REQUEST_TEXT.TEXT_ID, then the REQUEST_EVENT is created as expected and the Notification Rule picks this up and send the Notification out, however field {{request_text.text}} is blank (Substitution map is set up)
- If the rule that creates the REQUEST_EVENT fires off REQUEST_TEXT.TEXT_LINE_CODE, then the REQUEST_EVENT is created in an identical manner and the Notification Rule picks this up and sends out the Notification and {{request_text.text}} is populated as expected!
- Comparing both REQUEST_EVENT records at a table level reveals them to be identical (except sequence numbers obviously, all of which are valid)
Can anyone explain what is going on here? is this a Bug?
Thanks
