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Question

Best Practice Use of Symptom, Discover, Cause fields

M
Sidekick (Employee)
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Has anyone defined a Best Practice to follow when using the Symptom, Discover and Cause fields?

    4 replies

    Shneor Cheshin
    Superhero (Employee)
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    • Shneor Cheshin
    • Superhero (Employee)
    • 1130 replies
    • February 26, 2024

    Hi @Melissa Bell 

    What exactly are you looking for? Your question is a bit vague.

    Cheers!

    M
    Sidekick (Employee)
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    • Melissa Bell
    • Author
    • Sidekick (Employee)
    • 7 replies
    • February 26, 2024

    I have a customer who is looking for us to provide ‘best practice’ for these fields and the best way to utilize them in IFS Cloud.

    Alexander Heinze
    Superhero (Employee)
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    There is a section in IFS Cloud - Next-Generation Service Management demystified (23R2) | IFS Community that explains SFM in general. If you google FRACAS, FMEA, and RCM you should get lots of best practices.

    If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.
    M
    Sidekick (Employee)
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    • Melissa Bell
    • Author
    • Sidekick (Employee)
    • 7 replies
    • February 27, 2024

    Thank you!  

    Reply


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