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Question

Error when new invoice preview from work order in cloud

  • September 22, 2023
  • 4 replies
  • 56 views

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  • Do Gooder (Partner)
  • 10 replies

When concluding the work order we are getting the following error 

 

Any ideas on what this could be?

4 replies

  • Superhero (Employee)
  • 1426 replies
  • September 22, 2023

It’s not finding any sales lines on Work Tasks matching the conditions. Are your work tasks in status “Reported”? 


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  • Author
  • Do Gooder (Partner)
  • 10 replies
  • September 22, 2023

Thank you for responding,  yes work tasks are in reported status 


  • Superhero (Employee)
  • 1426 replies
  • September 22, 2023

And you have sales lines, that are not already on an invoice preview? If you untick “Task must be Reported”, what happens then? 
Which release is this for btw?


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  • Author
  • Do Gooder (Partner)
  • 10 replies
  • September 22, 2023

Its the first time of completing this task within the environment. 

 

Sales lines are there and are in the status “Invoiceable” 

Same error when “Task must be reported” is unticked 


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