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Stock Quantities Showing Zero


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We have just upgraded from Metrix 5.3.3 to FSM6.15. On the Stock screen the Quantities tab shows 0 quantities in stock locations that have stock in them, yet the Bins & Serials tab is showing the correct serial ids and the correct stock count in the Bin On Hand field. is there a way to show the correct Quantities in the Quantities tab also? Thank you in advance for any help with this

Best answer by BrianG

That was a very big jump in versions.  Somewhere between 5.3.3 and 6.15, the data structure changed to using database views instead of tables for some of the stock data.  I’m only guessing here, but do you have custom stock screens?  If so, create a new custom version using the baseline screen and see if that resolves the issue.

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  • Hero (Customer)
  • 41 replies
  • Answer
  • February 8, 2023

That was a very big jump in versions.  Somewhere between 5.3.3 and 6.15, the data structure changed to using database views instead of tables for some of the stock data.  I’m only guessing here, but do you have custom stock screens?  If so, create a new custom version using the baseline screen and see if that resolves the issue.


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  • Author
  • Sidekick (Customer)
  • 12 replies
  • February 9, 2023

Thank you @BrianG, we made changes to our custom stock screens to match the new schema and all is well now. thank you for your answer


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