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Question

Why Email Notifications are not Firing in FSM

  • September 6, 2022
  • 1 reply
  • 85 views

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  • Do Gooder (Partner)
  • 4 replies

Hi All , I have followed all steps for sending email notification . But whenever the Business Rule is firing no notification log is generated. I have checked the server log and got these errors listed below.
1. The remote name could not be resolved
2. A connection attempt failed because the connected party did not properly respond after a period of time or established connection failed because connected host has failed to respond .
3. No connection could be made because the target machine actively refused it 

1 reply

Jon Reid
Hero (Employee)
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  • Hero (Employee)
  • 224 replies
  • December 3, 2022

It would appear the SMTP server is not accessible over the network.  What are your SMTP app params set to, especially the SMTP_SERVER value?  Was it working before and suddenly stopped?


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