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Mobile Customizer not publishing on a profile - 15.4 UAT

bskallerud
Sidekick (Customer)
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Hi - we have a 15.4 UAT profile where nothing happens when we try to access a Mobile Customizer profile (Staging or live). All we get is a blank screen. Any tips?

 

Best answer by Reid Gilbert

 

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    Reid Gilbert
    Superhero (Employee)
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    • Reid Gilbert
    • Superhero (Employee)
    • 339 replies
    • Answer
    • January 9, 2023

     

    Phil Seifert
    M
    Jacques Cormier
    3 people like this
    • Phil Seifert
      Phil Seifert
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      Mark Segal
    • Jacques Cormier
      Jacques Cormier
    bskallerud
    Sidekick (Customer)
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    • bskallerud
    • Author
    • Sidekick (Customer)
    • 205 replies
    • January 9, 2023

    Enabling GIS - and Bingo! That works. Thanks for a speedy reply!

    Phil Seifert
    1 person likes this
    • Phil Seifert
      Phil Seifert
    Reid Gilbert
    Superhero (Employee)
    Forum|alt.badge.img+15
    • Reid Gilbert
    • Superhero (Employee)
    • 339 replies
    • January 9, 2023

    Side note: This issue is fixed in the upcoming V15.4.8.0 Maintenance Release for Mobile Edge (so you won’t need to enable GIS on the profile to resolve the issue after that build is installed).

    Phil Seifert
    M
    2 people like this
    • Phil Seifert
      Phil Seifert
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      Mark Segal

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