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Environment:

  • IEE, IFSv10 UPD 11
  • Enabled single sign-on via ADFS security

Problem:

  • Windows security pops up when user tried to connect through SSO (Sign in as current user) as shown below

 

  • User can log in when they type username and password, however,
  • User gets kicked off sporadically and the system locks them out completely. It unlocks after 5-10 min or more and they are then able to connect only by typing in username and password and not through current user link shown above

Checks/Tests done:

  • Checked user configuration on both IFS and Active Directory account
  • Requested user to close IFS and all other applications before changing password
  • Confirmed no sessions on FND_CLIENT_LOGON_TAB before requesting user to retry connection, which still failed, but after awhile let the user connect.
  • User was provided a different PC to rule out if it was machine related issue

Note: The timeouts ae irregular. User had no issues until a week ago. User says no change occurred from their end. Other users are ok.

Please help!

 

Apologies for the delay. Did you end up raising a case for support to investigate?

 

Apologies for the delay as well. The issue got resolved on its own, though it did creep up days latter then disappeared again. Currently user is ok but I am liaising with them to monitor it. I’ll raise a support case if it reoccurs. Thank you for following up on this.

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