In Cloud 22R2 I have a Receipt for a Purchase Order and when I report parts to be returned for credit the Supplier shipment is not being created, no visibility of the field to create a replacement order.
Is there a step or specific set-up that I could have missed to facilitate this?
Hi,
I am unfortunately experiencing the same problem. After entering the quality inspection, products marked as return for rework, there stay that there is a shipment connected, but I cannot found them.
I know this is possible, in a different environment (22r2 instead of 23r1) it is possible (see attachment). I think there is probably a small setting that I missed. The following has been investigated:
1. Site - Procurement tab
2. Supplier
3. Shipment
Can someone help us with the problem that no shipments are created upon inspection result return to supplier.
I found the solution, in the shipment type, you must selected at report return in the receipt return.
Let me know if your problem is also solved.
Many thanks - this has resolved the problem.
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