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Question

PaceJet Background Job Issue Post-Upgrade

  • December 4, 2024
  • 4 replies
  • 43 views

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Hello IFS Community,

 

We’ve encountered an issue in our environments that we wanted to raise here to see if anyone else has experienced something similar.

 

After each release update, we’ve noticed a particular background job related to PaceJet becoming active. The database tasks is FRTINT Process Shipments at Pacejet. This job runs once every minute. To manage this, we’ve been turning it off manually, but it seems like a more sustainable solution would be for this job to remain off by default in the upgrade scripts unless explicitly required.

 

 

We first observed this behavior after accepting 23R1, but it has presented after 23R2 and 241.

 

Has anyone else come across this issue? If so, how have you handled it, and have you been able to work with IFS to implement a more permanent resolution?

 

Looking forward to hearing your thoughts and experiences.

 

Thanks in advance,

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  • Hero (Partner)
  • December 4, 2024

Hi ​@leadingzeros,

I may be incorrectly interpreting your requirement/request.  Are you saying you do not want this Database Task Schedule enabled at all or just getting the option to manually enable it at a later time?

I ask because this Database Task is key for the Freight Integration with Pacejet to work successfully.   


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  • Sidekick (Customer)
  • December 5, 2024

Thank you ​@astfarazt

 

We do not use Pacejet. It does seem like this one would be critical to have Pacejet work, but it seems like a better practice would be to have it turned on as part of the setup for Pacejet, not turned on as part of a release. 

 

Ideally, we would have this task available to turn on at a later time, as it is right now, we have to turn it off after each release update.


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  • Hero (Partner)
  • December 9, 2024

@leadingzeros  This Task is apart of the FRTINT module in IFS which is the IFS North American Freight Integration.  It’s not a core part of IFS.  

If you don’t plan on using this functionality at all, I’d recommend you reach out to your IFS Account Manager and discuss removing the component.  Your technical team may be able to manage this in the Developer Studio, but I believe there is a commercial aspect to that module.  

 


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  • Sidekick (Customer)
  • January 12, 2025

Thank you ​@astfarazt, we can pursue that direction. Additionally, it looks like each update we do, it’s adding a net new batch processing queue rather than schedule it as part of the original one. If left unchecked, it seems like it could clutter up a lot of the background processing in a database. 


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