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Technician portal direct issue needs a location first


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Hi all,

 

Direct issue from the Tech Portal require that the users first select a location and the system filters down the parts that are in stock in that location. This is not really helpful as the techs don’t know where the parts are located in their remote warehouse;instead, our techs would like to first select a part and then pick the location after.

 

Is this doable? Is there a reason why the system asks a location first?

 

We’re on Cloud 23R2.

Thank you.

 

 

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