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Question

Change configuration ID in work task returns

  • December 11, 2024
  • 0 replies
  • 33 views

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  • Sidekick (Customer)
  • 78 replies
  • In Apps 9, you can return a part serial to inventory with a new configuration ID.
  • In Cloud, you can select a different configuration ID for a part serial listed on the work task Returns tab. But upon saving, the configuration ID is changed back to what it currently is.

Is there a way to return the part serial to inventory from a work task Returns tab with a new configuration ID? In the following example, the part serial currently has a configuration ID of 2281. Is there a way to change the configuration ID to 2280 and then return it to inventory with the new configuraiton ID?

 

 

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