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Distribution Order stuck in Stopped

  • November 23, 2024
  • 2 replies
  • 49 views

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Hi All,

I’m trying to process a Distribution Order and I am not sure why but I can not seem to get passed the “Stopped” status. When I try to Release the DO, it goes to “Stopped”. 
 

I receive no message as to why. Any thoughts or advice?

 

 

Best answer by Abdul

Hi ​@Alex_Mee,

Please click on Order History button to check why Distribution Order stopped.

Distribution orders that have been stopped are handled by the Release Stopped Distribution Orders activity.

 

Regards

Abdul Rehman

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2 replies

Abdul
Superhero (Partner)
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  • Superhero (Partner)
  • 243 replies
  • Answer
  • November 23, 2024

Hi ​@Alex_Mee,

Please click on Order History button to check why Distribution Order stopped.

Distribution orders that have been stopped are handled by the Release Stopped Distribution Orders activity.

 

Regards

Abdul Rehman


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  • Author
  • Sidekick (Employee)
  • 19 replies
  • November 23, 2024

Ahh perfect. Silly mistake. The Purchase Order was stuck in Authorized, which it indicated in the History Tab as you recommended. 

 

Thank you!


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