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Question

IFS cloud - Scan new contact screen - Image upload error

  • September 26, 2022
  • 7 replies
  • 378 views
V
Do Gooder (Customer)
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Hi,

When I try to load an image in scan new contact screen of IFS Cloud, getting below error.

 

Error logs:

16:16:10 ERROR - ERRINV - (Server Application Error): ExecutionException from Sender thread

Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data

Caused by: java.net.UnknownHostException: ifs-automation-gateway

 

Database error occurred. Contact administrator.

 

undefined

16:16:10 ERROR - Command error: (ERRINV) - ExecutionException from Sender thread

Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data

Caused by: java.net.UnknownHostException: ifs-automation-gateway, details: "[{\"code\":20105,\"message\":\"ORA-20105: PlsqlapServer.ERRINV: ExecutionException from Sender thread \\nCaused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data \\nCaused by: java.net.UnknownHostException: ifs-automation-gateway\\r\"}]" undefined

16:16:10 DEBUG - CMD(1): Error: ExecutionException from Sender thread

Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data

Caused by: java.net.UnknownHostException: ifs-automation-gateway

16:16:10 DEBUG - CMD(1): Done nextCommand.

7 replies

anna.schnetzler
Do Gooder (Partner)
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Dear vsraman85 I have the same issue...:( Do you may be have any news on this topic? Thank you very much!

A
Hero (Partner)
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  • Arunalu
  • Hero (Partner)
  • 59 replies
  • April 26, 2023

I have seen the same issue in 22R1 and 22R2 versions. Could this be a bug or a missing setup perhaps?

 

anna.schnetzler
Do Gooder (Partner)
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yes, it looks like it is missing set up. Our developer told me. For this funktion it needs Machine Learning Module, which we dont have yet :( Do you have machine learning modul set up in your envirement?

 

A
Hero (Partner)
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  • Arunalu
  • Hero (Partner)
  • 59 replies
  • April 27, 2023

I see. Thats good to know. Let me check on this and get back.

K
Sidekick (Partner)
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  • K4uChrisC
  • Sidekick (Partner)
  • 18 replies
  • May 26, 2023

Hi

How you set up the machine learning modul in your environment?

B
Do Gooder (Partner)
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Hi All, 

I have the same issue;

Do you have any update on the matter ?

Is the MachineLearning Module really required for this functionnality ? 

 

Best regards,

J
Do Gooder (Employee)
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This feature is accessble only when the ML module is purchased. So if ML features are available, need to go to Machine Learning configurations window to check whether the ML gateway is correctly setup as the error pointed out here is triggering when the ML gateway is not setup as expected.

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