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Question

Change customer part no in released customer order

  • September 21, 2022
  • 1 reply
  • 114 views
P
Do Gooder (Customer)

hi, 

we are using sales part cross references
in this case i would like to change the customer part no on a release customer order.

 

does anybody know how it will work?

 

regards

paam

    1 reply

    Kanishka Dilana
    Superhero (Employee)
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    • Kanishka Dilana
    • Superhero (Employee)
    • 122 replies
    • September 21, 2022

    @paam This is not possible in Standard IFS system. To get the new Customer Part No, you’ll have to Cancel the existing Order Line and add a new Order Line for the same Part, Quantity, etc.. (You can use Duplicate Order Line option).

    R
    P
    2 people like this
    • R
      Ravinatha Ariyarathna
    • P
      paam

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