+5After finishing a sales order, I click to print order confirmation and set to send me an e-mail and type my e-mail. It works perfectly.
But, I would like to edit the subject and the e-mail body. However, I can’t find where I change it.
I already check all the e-mail events and there is nothing related to this.
Anyone can help me, please?
Thanks!
Fernando
+15You can’t change the subject and email body.
These are hardcoded in PRINT_JOB_API
If you want to be able to adjust the subject/body i think you are better of using either Report Rules with Action Type ‘Email’ or an Event action based on the PDF_REPORT_CREATED
+5Hey!
I am trying to create an Event Action based on the PDF_REPORT_CREATED.
The subject e-mail need to contain the “Customer_no” from “Customer Order” screen.
How can I add this field “Customer_no” if I can’t customize a field, because PDF_REPORT_CREATED is an event from IFS and I can’t change it.
is There a way to add this field in my Event Action?
Thanks!!!
You have a couple of pre defined parameters called PDF_PARAMETER_1, PDF_PARAMETER_2, etc.
Their content is different depending on which report it is. What they contain can be found here per report: https://docs.ifs.com/ifsclouddocs/22r2/Procurement/AboutEmailReports.htm
I don’t know which report you are trying to e-mail but the reports that are connected to customer seems to have customer id (customer no) in parameter PDF_PARAMETER_2
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