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Question

Cannot login into IFS Business Reporter as a super user with basic authentication

  • November 25, 2024
  • 4 replies
  • 94 views
S
Do Gooder (Customer)
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Hi,

 

When I'm trying to login into the Business Reporter using a super user username/password, it doesn't give any login error neither successfully load the reporter having closed the login dialog. When I choose the azure AD login option it says im already login. It seems something wrong with handling authentication code in the BR login dialog when even authentication happens successfully. Not loading after manually closing the login dialog too.

Any workaround for this?

This is IFS Cloud 24R1

 

 

 

Thanks!

/Methshika

4 replies

S
Hero (Employee)
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  • shwiclk
  • Hero (Employee)
  • 48 replies
  • November 26, 2024

Hi ​@SYBMETHSHIKA 

Could you please refer to this document IFS Product - How to Troubleshoot Issues in Authentication flows with redirections in IFS Cloud and check whether the workaround is applicable?

Thank you
 

S
Do Gooder (Customer)
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  • SYBMETHSHIKA
  • Author
  • Do Gooder (Customer)
  • 5 replies
  • November 26, 2024

Hi ​@shwiclk ,

 

Thanks for the reply!.

Is this document available somewhere publicly accessible?

 

Best Regards,

Methshika

S
Hero (Employee)
Forum|alt.badge.img+9
  • shwiclk
  • Hero (Employee)
  • 48 replies
  • November 26, 2024

Hi ​@SYBMETHSHIKA 

This is published as a Knowledge Based article and should be accessible by anyone. 

Is it not possible to access?

 

S
Do Gooder (Customer)
Forum|alt.badge.img+2
  • SYBMETHSHIKA
  • Author
  • Do Gooder (Customer)
  • 5 replies
  • November 26, 2024

Hi ​@shwiclk ,

 

Seems not as it requires to login to support portal.

 

Best Regards,

Methshika

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