@paguin could you share with us a screenshot of the error message? This way someone could give some better advice.

Hello @Marcel.Ausan ,

SOme thing like below error

Regards

Pankaj

@paguin normally when Release Update step is started, a sales quotation should be created in IFS Biz (IFS system of the IFS company). That Sales Quotation is normally set immediately to status Won and then you can continue with the next steps.

If you got the above error message, then for sure your Account Manager must check the status of the quotation in IFS because for some reason it didn’t go to status Won and you cannot continue with applying the RU.

See more details on below documentation page:

Create the sales quotation for Request release update - ALE Documentation For IFS Cloud

Thanks a lot @Marcel.Ausan