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Question

How to use BPA to send an email with an attachment


AvinduHendawitharana
Hero (Partner)
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Hi All,

We have a requirement where we need to create a new button in IFS page, let’s say Work Order. When user click on the button, we need to send an email. This email should contain some information from Work Order page and also it should have the attachments ( docs and media) connected to that work order. Is this possible via BPA flow?

I was able to send the email but having hard time attaching the documents and media.

IFS Cloud 24R2

2 replies

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  • Do Gooder (Employee)
  • 5 replies
  • April 17, 2025

Hi ​@AvinduHendawitharana 

While sending emails through workflows is supported, sending attachments via workflows is currently not supported.

For more information on email handling in workflows, please refer to the following link:
 

https://community.ifs.com/framework-experience-infrastructure-cloud-integration-dev-tools-50/how-to-send-email-via-workflow-34979


/Yohan


AvinduHendawitharana
Hero (Partner)
Forum|alt.badge.img+8
yohan wrote:

Hi ​@AvinduHendawitharana 

While sending emails through workflows is supported, sending attachments via workflows is currently not supported.

For more information on email handling in workflows, please refer to the following link:
 

https://community.ifs.com/framework-experience-infrastructure-cloud-integration-dev-tools-50/how-to-send-email-via-workflow-34979


/Yohan

Hi Yohan,

Good to know that it is not supported currently and Thanks for the response. Do you have any idea whether Product Development team is working on this item for future release? 

Thanks,
Avindu


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