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Hi,

When you Email a document ( Purchase order etc.. ) from the print dialog does anyone know where the From email address is picked up from?

We are currently on Apps9 UPD12 on our Live system and we’re currently testing Apps9 UPD17 on our Test system, on our test system its using the Email address of the person that Emails the document, but on our Live system it’s using the Coordinators Email address.

I’m sure its a change in the Updates but thought I’d ask.

Thanks,

Mick.

Hi

You set the coordinator under the user. Have you checked that out ?

So you can change the coordinator on the user if you want another e-mail address on the docs.

 

Marianne,

Firstly thanks for your reply and secondly sorry for the delay in responding.

Yes this is set correctly on both our Test and Live systems, but on our Test system with Apps9 Upd 17 installed it uses the senders emails and not the Co-ordinators email address as happens on our Live ( Apps 9 Upd 12 ) system.

Regards,

Mick.

I cannot say for certain with Apps 9, but in Apps 8 there way a way to set this within the purchase order itself.  You might also have an event changing the value as well.

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