I have a “Right Mouse Button” menu item to generate a quick report. the name of this report is credit note.
that report is shown to some user and hidden to some user as attached screens.
how can it be solved?
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Userlevel 6
+7
Hi,
Can you check if the presentation objects related to your custom menus (Right Mouse Buttons available in the second image) are granted for those users.
You can find the relevant Presentation object as shown below.
-Go to Instant Invoice.
-Right Mouse Button , Custom Objects > Custom menus > Select your custom menu(RMB) > edit.
I agree with the above, and would also like to add, that Custom Menus may or may not appear to certain users based on the User Profile set for the User.
the Custom Menus is not appear on right click to certain users as attached screen ,
I need to know the steps to add it from User Profile.
thank you so much for your reply
Hi Samir,
Have you tried any of the following solutions for similar questions/issues in IFS Community?
I recommend reviewing the following:
How do you grant or revoke access to a custom menu | IFS Community
Custom menu on custom page not showing | IFS Community
Custom Menu acce | IFS Community
User Cannot Run Quick Report - Granted Access | IFS Community
Permission to Custom Menu | IFS Community
I hope that one of these solutions will help. Please let me know not.
Kind regards,
Sheri
Samir,
If the solutions mentioned above do not resolve your issue, you may want to review the following, related to User Profiles.
Manage User Profiles (ifs.com)
Default Settings per User Profile | IFS Community
Resetting User Profile for Particular Window - Resolving User Specific Issues | IFS Community
How to resolve Shortcuts/Columns disappearing in IFS? | IFS Community
Permission Set - Remove RMB 'Confirm Differences via Change Order' | IFS Community
Kind regards,
Sheri
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