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Question

Change Invoice Address and customer name on invoice


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Hello

An invoice has been created but on the wrong address. how is possible to modify the invoice adresse and the customer adresse name on an already created invoice please?

 

 

  

 

   

 

the new addresse has been set up correctly on the customer page 

 

 

3 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1142 replies
  • January 8, 2025

@IFSRUNINNOVAL as far as I know once the invoice is Printed/Posted, you can’t do much to change data on it. The only thing you can do is to change the Payment Term from AR Customer Invoice Analysis. I’m afraid you’ll need to create a credit invoice and then re-invoice your order and change the address before printing the new invoice.

 


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  • Author
  • Hero (Customer)
  • 120 replies
  • January 8, 2025

thank you ​@Marcel.Ausan 

have you planned to make a video on credit invoice please? :) 

Or can you refere us to a documentation on this topic please?

 

Regards 


Marcel.Ausan
Ultimate Hero (Partner)
Forum|alt.badge.img+22
  • Ultimate Hero (Partner)
  • 1142 replies
  • January 8, 2025

@IFSRUNINNOVAL it’s my next video on the list 😃.

To create a credit invoice you simply do like below → then print the Credit invoice. This should revert your Customer Order from Invoiced/Closed to Delivered. Then you can  create another Debit invoice and make sure you have the correct customer address before printing the invoice (even better if you can change it in the CO when it’s in Delivered status)

 


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