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Hi This may be a simple one for some, but we don’t have a large knowledge base at our company for IFS system.

We are a bit behind on version 8.

Is there a way in the system where we can set it up so an Invoice is automatically emailed to a customer once the invoice is generated?

All help is appreciated 😊

Hi,

You can check this topic. It would help you.

 

 


HI!
  I think it is possible for example to use Event 'PDF_REPORT_CREATED'.
  In this Even you have to create a new Event Action (type 'e-mail').
  In Conditions for performing this action you have to choose REPORT_TITLE = Invoice and for example LANGUAGE_CODE = en
  In field 'To': you have to write &PDF_PARAMETER_1 
  In the field 'From User' you have to write &USER_MAIL_ADDRESS  but I'm not sure.
  In Attach Files: '&PDF_FILE'
  Message As you want.
  
  I'm not sure if you will have to do something more but I  would try this way.

  Best regards,
  Szymon


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