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Question

How to add unassigned tasks in schedule board map

E
Do Gooder (Customer)
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I can only see a task which has been assigned to an Engineer in schedule board map, but can not see unassigned task in map?

Any specific reason ?

 

3 replies

Alexander Heinze
Superhero (Employee)
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Can you share a screenshot - is this FSM, IFS Cloud Dispatch Console or PSO?

If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.
E
Do Gooder (Customer)
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  • ERCZYADSAH
  • Author
  • Do Gooder (Customer)
  • 10 replies
  • April 3, 2023

Its FSM only.

R
Do Gooder (Employee)
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Hi, 

I have recreated the steps allowing to see the task on the map.

 

First: Unassigned task at it appears on the task list below the schedule board gantt
Second: Dragged the task (4181) from task list to drop it on the gantt
Last Step: Task 4181 appears on the map on the extreme upper left whilst being in Unassigned status.

 

Hope it helps.

 

Thank you!

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