Hi @ZRZJOLIVEIRA,
I have tested this in FSM 6 update 8 environment with attached test plan and it seems there is no bug related to person access groups. Please refer the attached document with screen prints.
Let me know the test plan that you are following using access groups, so that I may help. Many thanks.
Kind regards,
Kalpani
Hi @ZRZJOLIVEIRA,
We identified an issue with access groups in the mass update button in the task screen of web client. Below is the test plan.
1. Create a person record (USER01) and assign access group as AG1.
2. Then assign a role to that person (ROLE1) > assign AG1 to ROLE1.
3. Create a person record (USER02) and assign access group as AG2.
4. Then assign a role to that person (ROLE2) > assign AG2 to ROLE2.
5. Then log into the smart client using USER01
6. You cannot see USER02 person record
7. Then log into the web client > task screen
8. Enter search criteria and click mass update button.
9. in the owner field click on magnifying glass and add USER% and search
10. You are able to see both USER01 and USER02 records.
11. Since USER02 belongs to different access group, you should not be able to see that user record.
12. IF you select USER02 and run the mass update button, record will not updated with USER02.
13. But we need not to see USER02 as a suggestion when we search in the mass update button. and this issue has been already reported to PD team for investigations. Hope this helps.
Kind Regards,
Kalpani.
Hi,
First of all thank you @Kalpani Dissanayake for your support!
I think the issue is that the baseline mass update button/Owner field in Task Screen opens the Team Member lookup, instead of Person Lookup (like the Owner in search list).
If you check the table TEAM_MEMBER there is no ACCESS_GROUP column, therefore it is not possible to control the access for different Roles/Users.
The workaround we have is to change the lookup navigation for every owner field (pointing it to the person record instead).
Best regards,