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Contact Center

  • Nov 8, 2022 12:00 PM UTC
  • 2 replies
  • 131 views

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Is it possible to apply the contact centre to Apps 10 as well, or is it only appicable if you are running Cloud?

2 replies

DamianBenner
Sidekick (Employee)
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  • Sidekick (Employee)
  • Nov 8, 2022 12:38 PM UTC

CE is always deployed into the cloud, but can integrate with any system that is able to provide an oData4 connection, which I believe Apps10 can. 

 

Hope that helps


Damian


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  • Author
  • Sidekick (Partner)
  • Nov 8, 2022 12:40 PM UTC

thanks for the quick response Damian, I will look further into this.