Skip to main content

Hello,

 

I’m trying to trigger an email activity from action processor and I’m getting the following error:

 

Processing action (...) matched rule " (...) " which resulted in an assyst template email with template '(...)' which failed: " Status code: 302":  Runtime values are as follows: Action Type: ASSIGN, Action Id (...)

 

I guess that’s a HTTP redirect that is not being handled when I use the friendly URL for the REST API, such as url = "https://assystwebhom.trt3.jus.br/assystREST/v2"

 

As far as I’m concerned, I cannot use a direct IP address, because our assyst web server is deployed in a kubernetes cluster and there’s no guaranteed fixed IP.

 

Any ideas on how to fix this?

Our Integrations Team have looked into the reported error as above and to further help they require additional information.

Please can you log an incident via IFS assyst Service Desk and provide the following information;

  • Action Processor config
  • where the assystREST connection is defined
  • the rule that is being run
  • debug level logs if possible

You can log an incident via our self-service portal http://www.assystnet.com or email axios.support@ifs.com

Reply


Terms & ConditionsCookie settings