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How to find origin of a Work Order

  • 5 March 2024
  • 3 replies
  • 53 views

Userlevel 2
Badge +6

Hi Team,
We have a few work orders without Jobs Template and Work tasks. Due to that, we cannot identify the source Ref / Origin for which these WOs are created (PM action, Work request, Service request, Service Quotation, etc..)

How can we know what source created the WOs without job tasks and templates?
Is there any field/tab/window for that?

Thank you

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Best answer by Thilini Kumarasinghe 5 March 2024, 06:09

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3 replies

Userlevel 7
Badge +18

Hi,

When it comes to work tasks, you can check the “Source Connection” information under Work task > Additional Information section. If you directly create the work task, from work task page (or from work order, work tasks tab), this field will be empty. Please check whether this is what you are looking for.

 

 

Best Regards,

Thilini

Userlevel 2
Badge +6

Hi Thilini, Thanks for the swift response.

We are currently using APPS 10 and the Additional information > Source Information tab is not available in IEE.

Do you know how I can see the same information in APPS 10 IEE?

Userlevel 7
Badge +18

Hi,

You are most welcome.

You can see this information in Work task > General tab.

Best Regards,

Thilini

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